At arenaflex, we are on a mission to revolutionize the way our customers experience and interact with their network. As a key member of our Customer Experience (CX) team, you will play a vital role in delivering Business Critical Services that drive value, innovation, and adoption in our customers' networks. We are seeking an experienced and skilled Technical Leader to join our team and help us transform our current and future network architecture for our customers.
**About arenaflex**
arenaflex is a leading technology company that powers the internet and helps our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals. We are committed to creating a more inclusive future for all, and our purpose is driven by our people. We believe that every individual brings their unique skills and perspectives together to pursue our mission, and we celebrate our employees' diverse set of backgrounds and focus on unlocking potential.
**Meet the Team**
Our Technical Leaders are an integral part of the CX team, combining the power of Cisco Analytics and Knowledge with outstanding technical expertise and consulting to drive value, innovation, and adoption in our customers' networks. We work closely with arenaflex Engineering to advocate for innovation for our customers and as a liaison, share what is coming with our customers to help them be the groundbreakers of technology.
**Your Impact**
As a Technical Leader, you will help drive the effort to transform our current and future network architecture for our customers. Your key responsibilities will include:
* Building customer deliverable documentation, including High Level Design (HLD), Low Level Design (LLD), and Acceptance Test Plan (ATP) for the entire network portfolio
* Developing creative solutions to complex technical problems
* Collaborating with customers, partners, and internal stakeholders to drive innovation and adoption
* Providing high-level crisis management through anticipation of issues, problems, or events and actively resolving them with the Customer and Partners
* Leading or guiding teams made up of Cisco, Customer, and Partner members in the analysis and resolution of sophisticated network problems
* Developing and implementing Quality of Service (QoS) development and implementation
**Minimum Qualifications**
* US Government TS/SCI Clearance or Top Secret with SCI eligibility
* 4 years relevant experience in Cisco Data Center compute and networking
* Cisco Certified Network Administrator (CCNA), Cisco Certified Networking Professional (CCNP)/Data Center or equivalent skills with a focus on ACI
**Preferred Qualifications**
* Experience delivering Cisco standard methodologies within our customer's infrastructure
* Ability to lead or guide teams made up of Cisco, Customer, and Partner members in the analysis and resolution of sophisticated network problems
* Strong analytical and problem-solving skills with ability to solve technical problems
* Experience with Quality of Service (QoS) development and implementation
* Ability to multi-task and self-start in a fast-paced team environment and work independently
* Strong communication, consulting, and customer relationship skills to create productive collaborations
**Skills and Competencies**
* Strong technical expertise in Cisco Data Center compute and networking
* Excellent problem-solving and analytical skills
* Ability to communicate complex technical concepts to non-technical stakeholders
* Strong leadership and collaboration skills
* Ability to work independently and as part of a team
* Strong customer relationship skills
* Ability to adapt to changing priorities and deadlines
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we believe in investing in our employees' growth and development. We offer a range of learning and development opportunities, including:
* Training and certification programs to enhance your technical skills
* Mentorship and coaching from experienced leaders
* Opportunities to work on high-profile projects and contribute to the company's success
* A culture of innovation and experimentation, where you can try new things and learn from your mistakes
* A supportive and inclusive work environment, where you can be yourself and bring your unique perspectives to the table
**Work Environment and Company Culture**
arenaflex is committed to creating a work environment that is inclusive, supportive, and empowering. We believe that every individual brings their unique skills and perspectives together to pursue our mission, and we celebrate our employees' diverse set of backgrounds and focus on unlocking potential. Our company culture is built on the following values:
* Inclusion: We believe that everyone deserves to be included and valued, regardless of their background or identity.
* Innovation: We encourage experimentation, creativity, and innovation, and we celebrate our employees' unique perspectives and ideas.
* Empowerment: We believe in empowering our employees to take ownership of their work and make decisions that align with our company's mission and values.
* Collaboration: We believe in working together as a team to achieve our goals and drive innovation.
**Compensation, Perks, and Benefits**
arenaflex offers a competitive compensation package, including:
* Salary: We offer a competitive salary that reflects your skills and experience.
* Benefits: We offer a range of benefits, including health insurance, retirement savings, and paid time off.
* Perks: We offer a range of perks, including flexible work arrangements, professional development opportunities, and access to cutting-edge technology.
* Bonus: We offer a bonus structure that rewards your performance and contributions to the company.
**How to Apply**
If you are a motivated and experienced Technical Leader who is passionate about delivering Business Critical Services and driving innovation and adoption in our customers' networks, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive, supportive, and empowering, and we believe that every individual brings their unique skills and perspectives together to pursue our mission.
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