Note: The job is a remote job and is open to candidates in USA. Burnett Therapeutic Services is an Autism and Mental Health Services agency dedicated to supporting children and families. The Payroll & Data Verification Assistant plays a key role in ensuring accurate billing, payroll processing, and compliance with documentation requirements while providing support to clinical staff.
Responsibilities
- Manage appointment administration and assist with NPA form updates for Supervisors (SVs) and Program Directors (PDs), primarily during NPA locking periods
- Run daily FLEX reports to identify billing corrections and payroll updates; send locking instructions to new staff
- Send email and text reminders to staff regarding NPA or payroll needs
- Support drive time, mileage, and lunch verification and ensure accurate entry
- Maintain and update the Drive Time/Mileage (DT/M) tracker as corrections are made for graduation programs
- Organize and maintain the Payroll Support Thread, ensuring bi-weekly reports and verifications are accurate to close and finalize payroll
- Provide support during payroll processing, including scheduling support for payroll-related needs
- Assist with ROI (Release of Information) and Change of Address follow-up with clinical staff
- Prepare and track Parent Verification Forms (PVFs) for NBRC/CCS, organizing forms and following up with guardians
- Update session locations based on Change of Address tracker
- Assist in final overtime/mileage verification for payroll
- Set up Parent Portal access as needed
- Maintain and update the ABA email roster for monthly newsletters
- Support termination verification, including following up on Staff Status updates for the NPA roster
- Provide training support as needed
- Assist with additional administrative tasks as required
Skills
- Flexibility to work weekends/holidays is a must
- Minimum 1–2 years of administrative experience in medical billing, data entry, or coding
- High school diploma or equivalent (required)
- Reliable computer, workspace, and internet connection (required)
- Willingness to learn, grow, and contribute to a team-oriented culture
- Ability to obtain FBI & DOJ clearances
- Proficient in Microsoft Excel (filtering, sorting, data manipulation, pivot tables, formulas). Running reports until completion
- Comfortable learning and navigating various systems (e.g., NPA by Ensora Health platform)
- Proactive problem solver – Able to identify issues, dig into the root cause, and follow through without constant oversight
- Strong customer service mindset – Will regularly interact with clinical staff to obtain signatures, update session/location/codes, and clarify documentation needs
- Collaborative and responsive – Works well across departments and communicates effectively with both peers and clinicians
- Self motivation- constant communication and being able to take lead on projects
- Experience in healthcare, behavioral health, or a related field is a plus
- Experience using NPA Program by Ensora Health is a plus
- A monitor or dual screens for efficient multitasking (preferred)
Benefits
- Competitive pay: $20–$23/hour, based on experience.
- Shadowing opportunities and hands-on mentorship to build confidence
- Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials
- Medical, dental, and vision insurance (for employees working 30+ hrs/week)
- 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
- Aflac supplemental insurance options (for employees working 30+ hrs/week)
- LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
- LifeMart Employee Discount Program: exclusive savings on everyday purchases and services
Company Overview
Burnett Therapeutic Services, Inc, founded in 2015, is dedicated to the comprehensive service model, including, but not limited to working with the client with his or her family, communication training, skill building, coping skills training, family work, therapeutic counseling, behavioral therapy, cultural diversity, and activities that increase and build upon each client and their family’s strengths. It was founded in 2015, and is headquartered in Napa, California, US, with a workforce of 51-200 employees. Its website is http://www.btsinc.services.