**Join careerzynith, a leading innovator in the foodservice industry, as we seek a seasoned Senior Director, Customer Leadership to lead our Western US sales team and drive strategic relationships with key customers.**
In this complex leadership role, you will be responsible for inspiring and coaching a team of 5 to 7 account professionals across multiple regions, fostering enduring relationships with senior management of regional chain accounts, and providing strategic direction and leadership to a highly motivated sales team. As a Senior Director, Customer Leadership at careerzynith, you will be at the forefront of driving business growth and customer satisfaction through a collaborative business approach.
**About careerzynith**
careerzynith is a dynamic and innovative company that is revolutionizing the foodservice industry with its cutting-edge products and services. With a strong commitment to customer satisfaction and employee development, careerzynith offers a unique and exciting work environment that fosters growth, creativity, and collaboration. As a leader in the industry, careerzynith is dedicated to building long-term partnerships with its customers and partners, and we are seeking a talented and experienced Senior Director, Customer Leadership to join our team.
**Key Responsibilities**
As a Senior Director, Customer Leadership at careerzynith, you will be responsible for:
* Inspiring and coaching account teams through Collaborative Business Planning, The careerzynith Value Bundle, Storytelling, and Presenting to build long-term partnerships
* Overseeing the development of customer plans for regional chains and building enduring relationships with senior management of regional chain accounts
* Providing strategic direction and leadership to a highly motivated sales team, coaching, mentoring, and developing their professional development
* Recruiting, hiring, and training emerging sales talent, with 5 to 7 direct reports
* Indirectly leading a team of cross-functionals who directly support the market, including Marketing, Operations, and Finance
* Providing strategic direction and framework for the market, coordinating with bottler partners and North America Operating Unit senior leadership
* Ensuring comprehensive call coverage within the customers' organizational structure, leading and stewarding top-to-top calls with designated customers
**Qualifications and Requirements**
To be successful in this role, you will need:
* A minimum of 5+ years of experience in the consumer goods industry
* 5+ years of experience in sales/marketing or major account management
* 3+ years of experience managing professional sales people
* A demonstrated ability to coach, mentor, and lead others
* A Bachelor's Degree, with an MBA preferred
* Strong leadership behaviors, including being a role model, setting the agenda, and helping people be their best selves
* Excellent communication, negotiation, and problem-solving skills
* Ability to travel 25-30% of the time
**Leadership Behaviors**
As a Senior Director, Customer Leadership at careerzynith, you will be expected to embody the following leadership behaviors:
* Be the Role Model: live the growth behaviors and act with a growth mindset, build an environment of trust and safety, and seek the right outcome, not the comfortable one
* Set the Agenda: dream big and establish a compelling vision, bring the outside in by shamelessly borrowing and reapplying, and disagree then commit
* Help People Be Their Best Selves: build and develop talent, serve as a coach and a connector, and make your passion irresistible
**Skills and Competencies**
To succeed in this role, you will need to possess the following skills and competencies:
* Leadership: ability to inspire, motivate, and lead a team of sales professionals
* Managing Sales Teams: experience in managing and developing sales teams, with a focus on customer satisfaction and business growth
* Business Planning: ability to develop and implement business plans that drive customer satisfaction and business growth
* Influencing: ability to influence and negotiate with customers and partners to achieve business objectives
* Contract Negotiations: experience in negotiating contracts and agreements with customers and partners
* People Management: ability to manage and develop a team of sales professionals, with a focus on customer satisfaction and business growth
* Budgeting: ability to manage and control budgets, with a focus on customer satisfaction and business growth
* Strategic Selling: ability to develop and implement strategic sales plans that drive customer satisfaction and business growth
* Analytical Thinking: ability to analyze data and make informed decisions that drive customer satisfaction and business growth
* Profit and Loss (P&L) Management: ability to manage and control P&L, with a focus on customer satisfaction and business growth
* Customer Negotiations: experience in negotiating with customers to achieve business objectives
* Sales: ability to develop and implement sales plans that drive customer satisfaction and business growth
**Career Growth Opportunities and Learning Benefits**
As a Senior Director, Customer Leadership at careerzynith, you will have access to a range of career growth opportunities and learning benefits, including:
* Professional development programs to enhance your leadership and sales skills
* Opportunities to work with a talented and experienced team of sales professionals
* Access to cutting-edge products and services that drive customer satisfaction and business growth
* A dynamic and innovative work environment that fosters growth, creativity, and collaboration
**Work Environment and Company Culture**
careerzynith is a dynamic and innovative company that is committed to building long-term partnerships with its customers and partners. Our company culture is built on a strong commitment to customer satisfaction, employee development, and collaboration. As a Senior Director, Customer Leadership at careerzynith, you will be part of a talented and experienced team of sales professionals who are dedicated to driving business growth and customer satisfaction.
**Compensation, Perks, and Benefits**
careerzynith offers a competitive compensation package, including a base salary, bonus, and benefits, including:
* Medical, dental, and vision insurance
* 401(k) plan with company match
* Paid time off and holidays
* Professional development programs and training opportunities
* Access to cutting-edge products and services that drive customer satisfaction and business growth
**How to Apply**
If you are a seasoned sales leader with a passion for driving business growth and customer satisfaction, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!