Note: The job is a remote job and is open to candidates in USA. Computer Services, Inc. (CSI) is a forward-thinking software provider helping community and regional financial institutions solve their customers' needs through open and flexible technologies. The VP, Product Management, Digital Banking is responsible for the strategy and execution of CSI’s digital banking product portfolio, leading a product team to drive new revenue opportunities and ensure market competitiveness.
Responsibilities
- Owns the product vision and multi-year strategy for the Digital Banking portfolio, aligning direction with CSI’s corporate strategy and the evolving needs of community and regional banks
- Ensures the product portfolio is competitively positioned to enable new bookings and support logo retention—identifying and closing feature or capability gaps that create sales friction or client attrition risk
- Represents CSI as an executive thought leader at industry events, client advisory boards, and analyst engagements
- Directs product roadmap development across the Digital Banking platform, ensuring appropriate depth and fidelity across planning horizons (trusted, planned, and horizon)
- Accountable for on-time, on-quality delivery of committed product releases—owning escalation and resolution when commitments are at risk
- Maintains operational discipline across the product portfolio: backlog health, commercialization readiness, and cross-team alignment
- Oversees the full product lifecycle, including sunset planning for legacy platforms
- Leads Digital Banking’s role in major cross-functional platform initiatives, including core-to-digital integrations, commercial banking platform delivery, and migration programs
- Ensures Digital Banking achieves and maintains required compliance posture (e.g., PCI, SOC 2, FFIEC guidance) in coordination with Security, Engineering, and Risk
- Champions a culture of continuous improvement and innovation, encouraging experimentation with emerging tools and methods that accelerate product delivery
- Leads, develops, and scales a high-performing product organization
- Fosters a culture of accountability, collaboration, and customer-centricity across the product team
- Partners with Sales leadership to rapidly address competitive gaps and client escalations at the product level
- Provides executive stakeholders with portfolio-level reporting on roadmap progress, delivery health, and strategic risks
Skills
- Bachelor's degree in Business Administration, Computer Science, Engineering, or a related field
- 12+ years of progressive product management experience, including at least 5 years in a senior leadership role (manager-of-managers level)
- Proven track record in FinTech or Digital Banking—deep understanding of the community and regional bank market
- Experience leading product strategy across a multi-product portfolio in a complex, matrixed organization
- Track record of delivering large-scale platform migrations or transformation programs
- Demonstrated ability to connect product strategy to commercial outcomes—enabling revenue growth without direct P&L ownership
- Experience driving technology-enabled productivity improvements within a product or technology organization
- Moderate travel required (up to 25%), including client events, industry conferences, and executive engagements
- MBA preferred
Benefits
- Eligibility for incentive awards based on both individual and business performance
- Comprehensive range of benefits
Company Overview
As a forward-thinking financial technology and software partner, we help community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies. It was founded in 1965, and is headquartered in Paducah, Kentucky, USA, with a workforce of 1001-5000 employees. Its website is http://www.csiweb.com.