Note: The job is a remote job and is open to candidates in USA. Concentrix is seeking enthusiastic individuals to join their Primark team as Customer Support Advisors. In this role, you'll engage with customers via social media and email, handling inquiries related to orders and payments while maintaining a friendly and professional demeanor.
Responsibilities
- Engage with customers via social media and email
- Handle a range of inquiries such as missing orders, payment issues, product availability, and order changes or cancellations
Skills
- Fluent in Slovenian language
- Excellent English & required language verbal/written skills
- Minimum of 6 months customer service experience
- Fully flexible between 8am-12am (Midnight) - Monday to Sunday
- Minimum broadband speed of 10Mbps
- Private/distraction free location when working from home
- Social media or content moderation experience
Benefits
- Discount on car and home insurance with AXA!
- 28 days paid holidays.
- Refer a friend incentive.
- Employee Assist Program- a range of support and resources, accessed free.
- PUREGYM Discount & 0% joining fee.
- Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)
- Company pension
- Health & wellbeing programme
- Life insurance
- Referral programme
Company Overview
Concentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.