Novocure is dedicated to extending the lives of patients battling aggressive cancers, and they are seeking a Financial Coordinator to join their Revenue Operations team. This role involves acting as a key liaison between patients and internal teams, helping patients understand their insurance coverage and financial responsibilities while ensuring a smooth onboarding experience.
Responsibilities
- Serve as a primary point of contact for patients, explaining financial responsibilities with empathy and professionalism
- Conduct insurance benefit verifications, including eligibility and cost-sharing analysis
- Communicate with patients via phone and other channels to gather information and provide updates
- Maintain accurate and timely documentation of all interactions and account updates
- Assist patients with questions related to insurance coverage, billing, and financial processes
- Support team coverage and contribute to a collaborative, service-oriented environment
Skills
- Associate's degree or equivalent experience preferred
- 1-2 years of experience in healthcare, customer service, or a patient-facing role
- Strong communication skills (written and verbal)
- Demonstrated ability to manage multiple priorities in a fast-paced environment
- Strong problem-solving skills and ability to de-escalate challenging situations
- Familiarity with medical terminology and insurance processes
- Experience with CRM systems, SAP, or similar tools
- Background in healthcare revenue cycle, insurance verification, or patient access
Benefits
- This position may also be eligible for an annual bonus and restricted stock unit grant in addition to a full range of benefits
- Career growth in a mission-driven, innovative healthcare company.
Company Overview
An Oncology Company Pioneering a Novel Therapy for Solid Tumors It was founded in 2000, and is headquartered in Zug, Zug, CHE, with a workforce of 1001-5000 employees. Its website is http://www.novocure.com/.