<span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">SMG's Ignite® platform transforms how global brands act across brand, customer, and employee experiences, turning real-time data into measurable business outcomes. The Product Manager leads our data foundation and integration domains and is responsible for translating SMG's product vision into a prioritized, outcomes-driven roadmap that creates tangible value for clients and the business.</span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">This is a hands-on, mid-level individual contributor role that has a direct impact to SMG's strategy. You will partner daily with technical partners to lead discovery, prioritization, and delivery across the data foundation and integration domain, ensuring the pipelines, connectors, and data models that power Ignite remain trusted and scalable. You will also work closely with cross-functional stakeholders across Customer Success, Sales, Operations, and Marketing to ensure alignment and release effectiveness.</span></span></span><br><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>About SMG</b><br>SMG delivers the future of Unified Experience Management®, empowering brands to engage customers and employees like never before. Powered by Ignite®, our AI-native platform, and the industry’s only software-with-a-service (SwaS) approach, SMG provides real-time, predictive intelligence that turns brand, customer, and employee experience insights into action. From gathering feedback during experience design to optimizing each interaction throughout the customer journey, SMG ensures every decision is backed by data rather than guesswork.<br><b>We offer our talent –</b></span></span></span><ul style="margin-bottom:11px;"><li style="margin-left:32px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Work hard, have fun environment – We work hard to deliver a fulfilling, exciting workplace environment for each SMG employee. Our teams are composed of smart, talented, curious people who love a good challenge.</span></span></span></li><li style="margin-left:32px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Value-driven culture where we connect, collaborate & co-create.</span></span></span></li><li style="margin-left:32px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Remote-first company (fully remote).</span></span></span></li><li style="margin-left:32px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Unlimited PTO.</span></span></span></li><li style="margin-left:32px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;">Tech provided.</span></span></span></li><li style="margin-left:32px;margin-bottom:11px;"><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;">Diverse, experienced, friendly team which will welcome you, support you and challenge you. We are proud to be an equal opportunity employer. We celebrate diversity and create an inclusive work environment in which all our colleagues experience belonging, have their unique needs respected and met, have equal access to opportunities and resources, and feel fully engaged to contribute to the company’s success. </span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:normal;"><span style="font-family:Aptos, sans-serif;"><b>What You’ll Do</b><br> </span></span></span><h6 style="margin-top:3px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="color:#595959;"><span style="font-weight:normal;"><span style="font-style:italic;"><b>Product Strategy and Roadmap</b></span></span></span></span></span></span></h6><ul><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Own the domain roadmap with a clear point of view on what to solve and why, connecting client impact and SMG's goals into a prioritized, outcomes-driven plan. </span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Leverages data to inform roadmap decisions, identify opportunities, and communicate prioritization rationale clearly to stakeholders.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Break complex problems into MVPs and now, next, later sequencing that delivers early value and continued progression over time.</span></span></span></li></ul><h6 style="margin-top:3px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="color:#595959;"><span style="font-weight:normal;"><span style="font-style:italic;"><b>Data, AI, and Platform Thinking</b></span></span></span></span></span></span></h6><ul style="margin-bottom:12px;"><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Champion data as a product and understands how to make complex data actionable for clients</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Technical thought partner who understands how data moves from source through ingestion, transformation, governance, and consumption</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Define the success metrics that matter and use them to guide iteration and demonstrate value.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Leverage AI and machine learning solutions, including generative AI, predictive modeling, and agentic workflows, to creatively solve real client problems.</span></span></span></li></ul><h6 style="margin-top:3px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="color:#595959;"><span style="font-weight:normal;"><span style="font-style:italic;"><b>Discovery and Market Intelligence</b></span></span></span></span></span></span></h6><ul style="margin-bottom:12px;"><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Lead discovery through client interviews, usability tests, and behavioral analytics to surface validated problems worth solving.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Stay sharp on the competitive landscape and industry trends to pressure-test roadmap assumptions and spot emerging opportunities.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Partner with Customer Success and Sales to keep the voice of the customer as a continuous input into what the team builds.</span></span></span></li></ul><h6 style="margin-top:3px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="color:#595959;"><span style="font-weight:normal;"><span style="font-style:italic;"><b>Delivery and Cross-Functional Execution</b></span></span></span></span></span></span></h6><ul><li><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Produce clear epics, requirements, and user stories that give Engineering, Design, and Data Science the context they need to deliver with quality and minimal rework.</span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Balance delivery across bugs, incremental enhancements, and net-new capabilities while staying aligned with peer Product Managers on sequencing and cross-domain dependencies.</span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Collaborate with Marketing, Customer Success, and Sales to ensure release readiness and drive adoption of new capabilities.</span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Requirements:</b></span></span></span><ul style="margin-bottom:12px;"><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Bachelor’s degree or equivalent work experience required.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">3 to 5 years of product management experience in an agile SaaS or technology environment </span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Demonstrated ability to lead data migration, pipeline development, schema design, or data quality and governance initiatives, is strongly preferred.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Comfortable engaging in technical conversations about data architecture, pipelines, and integrations at a level that builds credibility with engineering partners and informs better product decisions.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Thrives in ambiguity by seeing opportunities, figuring out what is needed, and acting without waiting for perfect information. </span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">Strong written and verbal communicator who can translate client problems into technical direction and technical concepts into clear client value.</span></span></span></li><li style="margin-bottom:12px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:14pt;"><span style="font-family:Aptos, sans-serif;">The ability to influence without authority across a wide range of stakeholders and teams<span style="font-size:10pt;"><span style="font-family:'Aptos Display', sans-serif;">. </span></span></span></span></span></li></ul><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b>Ready to Help Brands Deliver Better Experiences?</b><br>Apply now, <a href="http://www.smg.com/careers" style="color:#467886;text-decoration:underline;">www.smg.com/careers</a> to join SMG as our Product Manager (Data Foundations and Integrations).</span></span></span>