*** This position is based in Greece only ***
We are looking for friendly and helpful people to represent a famous global name in the travel and hotel industry. In this 100% work-from-home job based in Greece, you will be the main person helping our Croatian-speaking guests, making sure they have an easy and great experience.
Whether you already have travel experience or just have great language skills and want a better job, we invite you to join us.
The Mission: Making Sure Journeys Go Perfectly
As a support worker, you are the most important part of the traveler's trip. You will give fast, correct, and helpful answers using modern computer tools in a fast-paced environment.
KEY RESPONSIBILITIES
Handling Messages: Answer a high number of customer messages through phone calls, e-mails, and chat using perfect Croatian and English.
Clear Solutions: Give final, clear answers for tricky booking questions, payment issues, and computer platform problems.
Expert Advice: Keep up a deep knowledge of travel rules to give customers exact and correct guidance.
Careful Typing: Put information into our customer system (CRM) with great care so the whole company has a clear history of the customer's issues.
Good Results: Meet your daily work targets while working together with international colleagues to make the customer experience better.
THE IDEAL PROFILE: INDEPENDENT & SKILLED
We want independent thinkers who can stay highly productive while working from home without someone watching over them.
Language Skills: You must speak and write perfectly in Croatian (C2 level), and have a strong command of English (B2/C1 level) for company communication.
Work Setup: You must already have a legal permit to work in Greece, a quiet home office space, and fast internet.
People Skills: Great listening skills, a kind personality, and the ability to stay organized when you have a lot of work.
Self-Control: The personal discipline needed to handle different tasks on your own without a boss in the room.
SALARY & PREMIUM BENEFITS
Our package is made to reward your special skills and help you grow your career for the long term.
Money & Health Security
Good Salary: High-level base pay that matches the best bilingual jobs in Europe.
Extra Bonuses: Monthly cash bonuses to reward you for doing a great job and hitting your targets.
Full Protection: Private medical and life insurance that starts on your very first day of work.
Tools & Career Growth
Job Promotion: Clear paths to move up into team leader, trainer, or global manager roles.
Free Equipment: A fast laptop and a professional noise-canceling headset sent straight to your home.
Moving Help (For candidates moving to Greece)
Paid Travel: Full repayment for your initial flight to Greece.
Free Housing: Four weeks of free accommodation paid by the company to help you settle in smoothly.