*** This position is based in Greece only ***
Do you know a lot about the travel industry and love finding answers to tough problems? We are looking for active, goal-oriented workers to join our international team.
In this job, you will be the main person helping our Croatian-speaking customers for a world leader in travel technology. You will have full freedom to work 100% from any home office within Greece while representing one of the biggest names in the business.
The Mission: Making Sure Trips Go Perfectly
As a brand helper, you will make every customer chat—from simple questions to major travel problems—a polite, smooth, and high-quality experience.
KEY RESPONSIBILITIES
Handling Messages: Move quickly between phone calls, e-mails, and chat, using perfect Croatian and English.
Fixing Travel Problems: Resolve tricky booking issues and money arguments with great accuracy and genuine kindness.
Giving Expert Advice: Use modern computer tools and official travel rules to give customers clear and confident guidance.
Careful Data Entry: Type details into our customer system (CRM) with great care so the company has a perfect record of the customer's history.
Improving Service: Work with company leaders to spot travel trends and make the customer experience even better.
THE IDEAL PROFILE: LOGICAL & KIND
We are looking for people who focus on finding solutions, combine logic with a friendly personality, and truly care about helping customers.
Language Skills: You must speak and write perfectly in Croatian (C2 level).
Company English: A strong, professional level of English (B2+ level) is necessary to work with our global team.
Home Office Setup: You must have the legal right to work in Greece and the personal discipline to work well from home on your own.
Good Behavior: Great listening skills and the calmness to stay quiet and clear-headed during stressful situations.
SALARY & PREMIUM BENEFITS
We value your language skills highly. Our pay and rewards package is built to help you grow your career for the long term.
Money & Health Security
Good Pay: A highly competitive base salary that matches the best language jobs in Europe.
Extra Bonuses: Monthly cash bonuses that reward your personal hard work and team successes.
Day-One Insurance: Full private medical and life insurance that starts on your very first day of work.
Tools & Career Growth
Job Promotion: Clear pathways to get promoted and chances to move into global roles within our large network.
Free Equipment: A high-quality set of computer tools sent straight to your home in Greece.
HELP WITH MOVING TO GREECE
For workers moving to Greece to enjoy the sunny Mediterranean lifestyle, we offer a stress-free transition package:
Paid Travel: Full repayment for your initial flight to Greece.
Free Housing: Four weeks of free accommodation paid by the company to help you arrive without stress.
Paperwork Help: Expert help with local registrations, tax papers, and settling into your new life.