Do you love uncovering hidden trends in online conversations?
Ready to transform social media from a publishing output into a powerful business intelligence engine?
Join our Global Social Media Team
Join Akamai's Global Social Media Team at an exciting time as we evolve how our brand listens and responds to the market. Our team plays a critical role in translating complex online conversations into actionable data, transforming social media into a real-time business intelligence engine that builds trust and drives strategic relevance with global audiences.
Partner with the best
Join Akamai as a Senior Marketing Program Specialist. Reporting to the Trust, Community, and Intelligence Lead, you will transform our social presence into a real-time business intelligence engine. By leading conversational listening and executive measurement storytelling, you will deliver data-driven insights that shape our editorial strategy, community engagement activities, track competitor shifts, and prove what explicitly earns audience trust.
As a Senior Marketing Program Specialist, you will be responsible for:
- Conducting real-time conversational listening and signal detection across platforms like LinkedIn, Reddit, and YouTube to track cloud, AI, and cybersecurity narratives.
- Monitoring and analyzing competitor message shifts to keep Akamai ahead of market trends.
- Owning executive-ready measurement storytelling, delivering monthly readouts and quarterly POVs on content that earns audience trust and consideration.
- Delivering actionable, data-driven recommendations to the social team regarding editorial direction, video formats, and executive voice activation on a weekly basis.
Do what you love
To be successful in this role you will:
- Bring senior-level experience in social listening, digital analytics, or market intelligence, ideally within the tech, cloud, or cybersecurity sectors.
- Demonstrate deep proficiency with enterprise social listening platforms and native channel analytics tools.
- Possess exceptional data storytelling skills, with a proven ability to translate complex data sets into clear, executive-ready insights.
- Exhibit a strong strategic mindset, capable of turning raw conversational signals into highly actionable creative and editorial recommendations.
Build your career at Akamai
Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We’re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact.
With our company moving so fast, it’s important that you’re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here.
Learn more
Not sure if this job is the right match for you or want to learn more about the job before you apply? Schedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.
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