Are you a data-driven leader with a passion for driving business growth through analytics? Do you thrive in a fast-paced environment where no two days are the same? Look no further than arenaflex, where we're revolutionizing the way we approach customer growth and analytics. As a Senior Manager, Customer Growth Data and Analytics, you'll play a critical role in delivering insights that drive better outcomes from our customer marketing investments.
**Join the arenaflex Team: Where Diversity, Inclusion, and Belonging Matter**
At arenaflex, we believe that a diverse and inclusive workplace is the key to unlocking innovation and driving business success. Our global community of colleagues is united by a shared commitment to backing our customers, communities, and each other. We're proud to be an equal opportunity employer, and we're dedicated to creating a workplace where everyone feels seen, heard, and valued.
**About the U.S. Consumer Services Team**
The U.S. Consumer Services Team is the driving force behind arenaflex's suite of consumer products, services, and experiences in the U.S. From premium and cobrand offerings to cash back and lending portfolios, we're constantly innovating and pushing the boundaries of what's possible. Our team is focused on making membership an indisputable competitive advantage, and we're committed to helping each other become better leaders every day.
**The US Consumer Marketing (USCM) Organization**
The USCM organization is the heartbeat of our U.S. Consumer Services Team, leading prospect acquisition and customer marketing efforts for our largest growth engine. Within USCM, the Investment Services team is responsible for several key functions, including leadership of forecasting processes, delivery of performance reporting and insights, and operational management of our marketing budget.
**Your Impact: Delivering Insights that Drive Business Growth**
As a Senior Manager, Customer Growth Data and Analytics, you'll be responsible for delivering insights across the Customer Growth portfolio to drive better outcomes from our customer marketing investments. You'll build reporting products and insights frameworks to support our Customer Growth Marketing strategy, and contribute to the development of insights from both custom analytics projects and ongoing performance monitoring. Your work will help marketers better understand the performance of their channels, and inform strategic investment decisions across the portfolio.
**Key Responsibilities:**
* Develop dashboards and other reporting products for the use of marketers and other stakeholders
* Conduct deep dive analysis into performance gaps and opportunities
* Perform cohort and profiling analysis to understand performance of different segments and develop strategies to enhance marketing treatments
* Develop framework for strategic insights to support customer investment decisions across the portfolio
**Minimum Qualifications:**
* Deep analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights
* Extreme attention to detail and accuracy – strong sense of responsibility and accountability
* Significant marketing analytics experience, understand data from key channels, and the ways these are optimized
* Educational and work experience implementing statistical approaches would be helpful
* Strong SQL, Python, Power BI and Excel skills
* 5+ years of work experience in analyzing data and reporting insights
* Bachelor's Degree Preferred
**Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits**
We offer a competitive salary range, plus bonus and benefits that support your holistic well-being. Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, arenaflex may provide visa sponsorship for certain positions.
**Benefits that Support Your Well-being:**
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
**Join the arenaflex Team Today:**
If you're a data-driven leader with a passion for driving business growth through analytics, we want to hear from you. Apply now to become a part of our dynamic team and help us unlock the power of data-driven insights at arenaflex.
Apply Job!
**Equal Opportunity Employer:**
arenaflex is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. arenaflex will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, arenaflex will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
Apply for this job