Remote | LATAM | Full-Time (MST or CDT)
Compensation: $5000-$7200 USD per month
About the Company
We’re partnering with a U.S.-based product company building platforms in the event management, ticketing, and fundraising space. Their products are used at scale and require high availability, reliability, and continuous iteration.
The team operates in a fast-moving, product-driven environment with a strong emphasis on ownership and execution.
About the Role
We’re looking for a Senior DevOps / SRE Engineer who thrives in high-autonomy environments and can operate effectively with limited structure, evolving priorities, and minimal onboarding.
This role requires someone who can jump in quickly, understand systems with limited documentation, and start improving reliability and infrastructure from day one.
What You’ll Be Doing
Own and improve cloud infrastructure (primarily AWS)
Maintain and optimize CI/CD pipelines
Ensure system reliability, uptime, and performance across services
Monitor, troubleshoot, and resolve production issues independently
Work closely with engineering and product teams to support releases
Identify bottlenecks and proactively implement improvements
Handle shifting priorities and urgent production needs
Occasionally perform on-call rotations (compensation time to be granted: flexible time off later)
What We’re Looking For
Must-Haves
5+ years of experience in DevOps / SRE / Infrastructure roles
Strong experience with AWS (EC2, S3, IAM, networking, etc.)
Hands-on experience with Kubernetes and Docker
Experience building and maintaining CI/CD pipelines
Strong troubleshooting and incident response skills
Solid scripting skills (Python, Bash, or similar)
Strong English communication (direct collaboration with U.S. team)
Critical Success Traits (Most Important)
This is key for success in this role:
High ownership mentality
You take initiative and drive things forward without waiting
Comfort with ambiguity
You can operate without perfect documentation or defined processes
Fast ramp-up ability
You’re able to contribute within days
Strong problem-solving independence
You unblock yourself and move forward
Adaptability to changing priorities
You’re comfortable in dynamic, sometimes reactive environments
Nice to Have
Experience in startup or fast-paced product environments
Familiarity with observability tools (Datadog, Prometheus, Grafana, etc.)
Experience with Infrastructure as Code (Terraform, CloudFormation)
Experience supporting high-traffic or mission-critical systems
What Success Looks Like
You’re actively contributing within your first 1–2 weeks
You can take ownership of infrastructure tasks with minimal guidance
You proactively identify and fix issues before they escalate
You maintain consistent output even when priorities shift
What This Role Is NOT
To be transparent, this role may not be a fit if you:
Prefer highly structured environments with detailed onboarding
Need constant direction or step-by-step guidance
Struggle with changing priorities or unclear requirements
Why This Role
Work on high-scale, real-world systems
High ownership and visibility from day one
Fast-moving environment with real impact
Opportunity to shape infrastructure and reliability practices
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