**Rewritten Job Title:**

Experienced Sales Specialist – Customer Acquisition and Contract Renewals for arenaflex **Rewritten Job Description:**

Join arenaflex: Where Talent Meets Opportunity

Imagine being part of a dynamic team that partners with global technology leaders, prioritizing your professional growth, success, and community involvement. At arenaflex, we're dedicated to creating success for our clients, the communities around us, and each other. Our mission is to provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. As a Sales Specialist – Customer Acquisition and Contract Renewals, you'll be part of our diverse team that makes a lasting impact for our clients.

About arenaflex

arenaflex is a leading provider of innovative solutions that drive business growth and customer satisfaction. Our team of experts is passionate about delivering exceptional results, and we're committed to fostering a culture of collaboration, innovation, and continuous learning. As a Sales Specialist, you'll have the opportunity to work with a talented team, develop your skills, and contribute to the success of our clients.

Key Responsibilities:

As a Sales Specialist – Customer Acquisition and Contract Renewals, your primary focus will be on selling or renewing contracts with our clients. Your key responsibilities will include:

• Developing an excellent level of product or service knowledge to support customer questions and promote offerings
• Working within a dedicated territory and team to achieve revenue-based quota by selling renewals/services and offering up-sell opportunities
• Providing accurate weekly/monthly/quarterly sales forecast
• Mastery of product knowledge and technical understanding of services to assess client requirements
• Initiating steps to help customer concerns/roadblocks prohibiting satisfaction or product usage
• Managing external competitive pressures and handling objections to retain customers or win new customers
• Managing a high volume of customer contacts through phone and email each day – majority of communication is outbound
• Working with your team and management to provide a professional experience during all interactions with customers and prospects
• Maintaining the customer management system (CRM) to ensure all relevant data is captured
• Undertaking sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts

Essential Qualifications:

To succeed in this role, you'll need:

• 2+ years of experience working in a sales capacity
• Prior success in achievement of personal and team sales quota/goals
• Experience in high-volume calling
• Experience learning new technology and data
• Problem-solving skills
• Excellent knowledge of MS Office programs
• Experience working with Salesforce.com or similar CRM
• Experience or willingness to work from home

Preferred Qualifications:

While not essential, the following qualifications would be beneficial:

• Experience in a similar role or industry
• Knowledge of the technology or services we offer
• Experience working with a CRM system
• Excellent communication and interpersonal skills

Skills and Competencies:

To succeed in this role, you'll need to possess:

• Strong sales and negotiation skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving and analytical skills
• Ability to learn new technology and data quickly
• Excellent time management and organizational skills

Career Growth Opportunities and Learning Benefits:

At arenaflex, we're committed to helping you grow and develop your skills. As a Sales Specialist, you'll have access to:

• World-class training opportunities to enhance your skills and career
• Regular feedback and coaching from your manager and team
• Opportunities for career advancement and professional growth
• Access to our learning and development programs

Work Environment and Company Culture:

As a Sales Specialist, you'll be part of a dynamic team that values collaboration, innovation, and continuous learning. Our work environment is:

• Flexible and remote-friendly
• Fast-paced and challenging
• Collaborative and supportive
• Committed to diversity, equity, and inclusion

Compensation, Perks, and Benefits:

As a Sales Specialist at arenaflex, you'll enjoy:

• A competitive salary and bonus structure
• A comprehensive benefits package, including medical, dental, vision, and life insurance
• Retirement planning tools, including 401(k) savings with matching contributions and Health Savings Accounts
• Paid time off, disability programs, and paid parental leave
• Birthday Time Off and Volunteer Time Off (VTO)
• Rewards and recognition programs
• Wellness Incentive Program
• Learning and Development Programs

How to Apply:

If you're a motivated and results-driven individual who is passionate about sales and customer acquisition, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further.

Equal Opportunity Employer:

arenaflex is an Equal Opportunity Employer, committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are proud to be an affirmative action employer. Apply for this job