Note: The job is a remote job and is open to candidates in USA. Optum is a global organization dedicated to improving health outcomes through technology. The Technical Writer will be responsible for crafting responses to Requests for Proposals (RFPs) from state government clients, collaborating with various team members to ensure proposals meet client requirements and are compellingly presented.
Responsibilities
- Review RFPs and related documents furnished by the procuring agency; analyze to understand and capture specific operational, administrative, and proposal requirements
- Interview subject matter experts (SMEs) in business functions throughout the organization to determine Optum's business and operational approach to satisfy the requirements
- Translate technical information into clear, readable narrative for both technical and non-technical readers, ensuring consistency, clarity, and quality
- Contribute ideas regarding business solution based on own ideas, experience, and research
- Write, develop and maintain baseline proposal content
- Develop outline for proposal sections to address all elements of direct, derived, and implied requirements
- Draft concise, complete, and clear proposal responses to the RFP requirements and/or questions in accordance with Optum proposal development standards, stylistic guidelines, and formatting conventions
- Collect and/or develop proposal exhibits, attachments, appendices relevant to assigned sections
- Work with proposal manager and production team to address proposal layout and production issues
- Escalate conflicts and issues to proposal leadership as required
- Complete work according to deadlines provided by proposal leadership
- Participate in ongoing continuous improvement of the Optum government proposal development process
- Conduct other business development duties as assigned
Skills
- 5+ years of proposal writing experience, preferably for government clients (e.g. Medicaid agencies)
- 5+ years technical writing skills within the health IT industry
- Proficiency in Microsoft applications, including Word, Excel, PowerPoint, as well as AI tools
- Proven writing skills that demonstrate a natural command of language, grammar, organization and flow
- Proven analytical/critical-thinking skills for understanding complex product offerings and value propositions and defining them in succinct, persuasive written responses
- Proven ability to edit descriptive text in accordance with style guide
- Proven ability to think, create and write 'outside the content knowledge base'
- Proven ability to perform effectively under pressure, problem solve and be able to practice strong organizational skills when faced with multiple, time-sensitive priorities
- Proven solid interpersonal, communications, and negotiating skills
- All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Benefits
- A comprehensive benefits package
- Incentive and recognition programs
- Equity stock purchase
- 401k contribution (all benefits are subject to eligibility requirements)
- Flexibility to work remotely rom anywhere within the U.S.
- W2 option
Company Overview