Note: The job is a remote job and is open to candidates in USA. Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses. The Sr. System Analyst will support every phase of the implementation lifecycle and assist in developing internet supply chain solutions while ensuring customer satisfaction and managing project expectations.
Responsibilities
- Provide product consulting, transfer of knowledge to client team
- Assist with configuration of solutions to meet customer requirements
- Assist with RF device, printer and other device configuration and support as needed
- Assist client team members through all phases of the implementation
- Assist project team to manage client expectations to accomplish project success
- Develops and executes test plans, validates the test results and manages customer acceptance testing
- Accurately capture and report within time and project tracking tool (JIRA/RUNN) to ensure customers are properly invoiced for delivered services
- Assist customers with testing, as appropriate based on the WMS/WLM solution being deployed
- Identify add-on implementation opportunities and present these opportunities to your project lead
- Meet with customers and LBA team members to consult, configure, implement and support client requirements
- Apply product knowledge and expertise to improve customer satisfaction on all LBA projects
- Follow LBA's implementation methodology, policies and procedures including but not limited to: coding standards, creation and execution of test plans
- Maintain professional interaction with customers and LBA team members
- Complete accurate daily time entries and descriptions in time keeping tools (JIRA/RUNN)
- Provide timely/accurate updates on project activities
- Adhere to all Longbow Policies and Procedures
Skills
- Minimum Bachelor's degree in Computer/Software Engineering or related degree
- Experience in a relevant discipline
- Ability to work independently as well as a part of a team
- Expertise in Supply Chain Software systems (e.g., WMS, WLM, TMS) both as functional and technical analyst is highly desirable
- Able & willing to travel up to 50%
- Strong knowledge and work experience with SQL, JavaScript and Database technologies
- Strong knowledge of SQL Server and Oracle
- Strong knowledge and work experience with C/C++, C# and Java programming languages
- Operating systems – Windows and UNIX
- XML/HTML, MOCA, Python/Perl, Visual Studio/Visual basic
- Microsoft Office, Microsoft Project and Visio
Benefits
- Supportive work environment
- Work/life balance
- 4-weeks of paid vacation
- 6 paid sick days, 2 paid personal days per year
- Excellent health and dental benefits, eligible as of your first day!
- Group RRSP/401k Matching
- Work from Home
Company Overview