Note: The job is a remote job and is open to candidates in USA. DexCare is a digital care orchestration platform that optimizes time in healthcare by streamlining patient access and reducing waits. They are seeking a Senior Site Reliability Engineer who will design and operate resilient cloud-native infrastructure in AWS, build CI/CD pipelines, and ensure observability across the stack.
Responsibilities
- Design, scale, and operate resilient, cloud-native infrastructure in AWS with a strong emphasis on EKS, IAM, RBAC, and modern security-first practices
- Build and optimize CI/CD pipelines with GitHub Actions and GitHub Advanced Security, enabling velocity without compromising safety
- Own observability across the stack using Datadog (metrics, logging, alerting, and tracing)
- Write and maintain Terragrunt, Terraform modules, and infrastructure-as-code (IaC) automation
- Develop internal tools and scripts in Python to automate operational workflows and reduce manual overhead
- Document everything from runbooks to standards so teams stay aligned and systems stay stable
- Actively contribute to Agile workflows using Jira, with clear tracking of work, priorities, and progress
- Participate in on-call rotations, postmortems, and continuous improvement efforts -- always with a blameless, team-first mindset
Skills
- 4+ years in a Senior SRE or DevOps role supporting production cloud infrastructure at scale, preferably in SaaS, PaaS, high-growth, or fast-paced environment
- Deep experience with AWS (IAM, EKS, VPC, EC2, Secrets Manager, Serverless) and RBAC
- Knowledge of compliance standards like HIPAA, HITRUST, or SOC 2
- Hands-on proficiency with Terraform, Terragrunt, Helm, and container orchestration
- Proven experience building and maintaining GitHub Actions for CI/CD, including GitHub Advanced Security features like secret scanning and code policy enforcement
- Strong Datadog experience building dashboards, tuning alerts, setting up monitors, and interpreting telemetry
- Solid Python scripting experience for automation and internal tools
- You value clear, accurate documentation as a core part of engineering, not an afterthought
- Comfortable working in Agile/Scrum environments with well-tracked Jira workflows
- Practical experience with resource analysis and infrastructure optimization
- AWS DevOps Engineer Professional Certification
- Familiarity with Lambda, Fargate, and serverless infrastructure
- Experience with multitenant platforms or customer-isolated deployments
- Experience with Azure or moving from Azure to AWS
Benefits
- Eligible for Annual Bonus
- Healthcare benefits, short/long-term disability coverage, life insurance, and 401k
- Paid Parental Leave
- Nine paid holidays & Unlimited PTO
- Remote working arrangements
Company Overview
DexCare provides a platform-as-a-service solution for managing health system capacity and demand across all lines of care. It was founded in 2021, and is headquartered in Seattle, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.dexcare.com.Company H1B Sponsorship
DexCare has a track record of offering H1B sponsorships, with 2 in 2025, 1 in 2022. Please note that this does not guarantee sponsorship for this specific role.