Note: The job is a remote job and is open to candidates in USA. Heatcraft Worldwide Refrigeration is a part of Lennox, a company with a legacy in HVAC and refrigeration. They are seeking a Regional Inside Sales Representative to drive growth by engaging new prospects, supporting existing customers, and delivering a strong overall customer experience.
Responsibilities
- Grow an assigned territory as your core mission — capturing new customers and developing dormant accounts to drive discretionary revenue growth
- Own and advance sales opportunities for commercial customers from qualified leads generated through lead development efforts
- Build and execute a sales strategy for your assigned accounts to generate revenue and deepen customer engagement
- Recommend products and solutions based on customer needs, technical requirements, and applicable regulations
- Reconnect with dormant accounts and uncover new opportunities to expand Lennox’s reach and impact
- Meet or exceed prospecting activity KPIs — including outreach volume, pipeline created, new-account registrations, and conversion — alongside your sales quota
- Analyze customer spend and engagement trends to identify high-potential accounts for future growth and field sales partnerships
- Partner closely with Territory Managers to ensure a seamless transition when accounts move from inside to field sales coverage
- Negotiate pricing and service terms to create win-win outcomes for customers and the business
- Deliver a high-quality post-sale experience that builds trust, strengthens long-term relationships, and drives repeat business
- Travel occasionally to visit customers, strengthen relationships, and advance key opportunities (up to ~10% of the year)
Skills
- Bachelor's degree or an equivalent combination of education and relevant experience
- At least 1 year of related sales, account management, or customer-facing experience, with strong skills in relationship building, listening, persuasion, negotiation, and time management
- Understanding of core sales principles, including how to position products and services, influence decisions, and support business growth
- Familiarity with sales techniques, product presentations, and go-to-market strategies that help convert opportunities into results
- Commitment to delivering excellent customer service and understanding customer needs at every stage of the sales process
- Ability to maintain quality standards, assess customer satisfaction, and build credibility through responsive support
- Strong written and verbal communication skills with the ability to connect effectively across a variety of audiences
- Intermediate industry and product knowledge, with the ability to quickly build expertise and confidence in customer conversations
- Comfort with self-directed prospecting and a track record of hitting activity and pipeline targets
- Willingness to travel up to ~10% of the time
Benefits
- Tuition reimbursement
- Medical, dental, and vision insurance
- Prescription drug coverage
- 401(k) retirement plan
- Short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- Life and long-term disability insurance
- Up to: 12 days of paid time off
- 2 paid well-being days
- 1 paid volunteer day
- 12 paid holidays
- 3 floating holidays per year
- New hires are guaranteed to receive at least the target commission for six months
- The competitive compensation plan also includes an uncapped bonus structure based on performance exceeding 100% of the plan across three individual categories
Company Overview
Heatcraft Worldwide Refrigeration is a company that fulfills all your commercial refrigeration needs. It was founded in 1990, and is headquartered in Stone Mountain, Georgia, USA, with a workforce of 1001-5000 employees. Its website is http://www.heatcraftrpd.com.