[Remote] International Student Recruitment Advisor supporting The University of British Columbia (UBC), Canada - Remote in USA

Note: The job is a remote job and is open to candidates in USA. Grok Global Services is a professional services firm that supports higher education institutions in accessing important education markets. They are seeking an International Student Recruitment Advisor to support The University of British Columbia (UBC) in recruitment efforts across the USA, focusing on building relationships with prospective students and educational stakeholders.

Responsibilities

• Contacting schools and counsellors to schedule visits for UBC representatives, sending confirmations, pre-booking hotel and arranging ground transportation as necessary
• Identifying suitable recruiting events, exhibitions, fairs, and promotions for UBC to participate in
• Booking venues for information sessions and yield events and assisting with promotions and registrations
• Carrying out post-activity follow-up, including compiling data on student leads, preparing and submitting reports on outcomes to UBC
• Travelling across The USA to visit key schools and education fairs or other recruiting events, in consultation with UBC staff to collect relevant information
• Assisting UBC personnel in effectively delivering presentations about UBC and about studying in Canada, of both a persuasive and informational nature, to large or small groups
• Assisting UBC personnel in effectively communicating the Canadian advantage and the University's key selling points vis-à-vis other post-secondary options in the US, the UK and elsewhere
• Applying knowledge of: undergraduate programs available on both campuses, admission requirements, application procedures, English language proficiency requirements, support services available, tuition fees, scholarships and financial assistance, etc
• Supporting applicants in providing UBC with the necessary documentation to complete their evaluations for admission, encouraging individual students throughout the application process
• Providing advice and assistance to newly admitted students on the Canadian Study Permit process, requirements and timelines to enable them to complete their applications for their Study Permits in a timely manner
• Exploring opportunities for UBC to develop virtual connections and engaging with students in the region through various social media channels
• Participating in interactive virtual advising sessions with prospective students
• Draw on an in-depth knowledge of The USA's secondary education system and qualification equivalencies to advise UBC on how best to position its requirements to attract well qualified students from strong schools to the University's degree programs
• Develop and maintain up-to-date knowledge of the University's degree programs, its admissions processes and student services
• Carry out market research and environmental scans, noting any trends or changes in the country or to school systems that UBC should be aware of
• Maintain up-to-date records of key schools and contacts, monitor application numbers and report on market performance
• Understand limits to their knowledge and refer complex issues or difficult situations that arise to the ISI Director, Global Recruitment and Manager, Global Recruitment, depending on the nature of the difficulty
• Maintain good communication protocols with UBC colleagues, participating through virtual means (Zoom or other) in bi-weekly team meetings, providing ISI Manager, Global Recruitment, with weekly updates on activities and plans, confirming status of projects in process, checking on priorities, and agreeing on workload
• Conduct advisory services including support for recruitment, in a professional manner, observing confidentiality in relation to UBC data, market intelligence, and other knowledge and information about the University. Comply with the University's policies pertaining to Freedom of Information and Protection of Privacy, subject to American law
• Participate in training virtually from The USA, but also by visiting British Columbia for training and orientation sessions
• Any other duties as directed, commensurate with the scope and classification of the position

Skills

• Minimum 1 to 4 years of experience in roles related to higher education, international education, or university placement services
• Experience in public speaking and communicating with a wide range of audiences
• Experience in event planning or project management
• Bachelor's degree in any discipline, preferably in Business or a field related to the nature of this role
• Excellent ability to communicate effectively (verbal and written communications)
• Ability to guide and influence others
• Strong strategic skills – evaluate issues and make tactical recommendations
• Good judgment / internal moral compass
• Flexible, team player who can work under pressure
• Willing to work outside normal business hours with globally dispersed team
• Interpersonal and problem-solving skills
• Strong customer sensitivity
• Attention to detail, excellent time management
• Emotional maturity and confidence
• Displays initiative and are resourceful
• Committed, hardworking and driven
• International student recruitment experience would be an advantage
• Study abroad or overseas working experience, particularly in Canada, would be an advantage
• Spanish language skills (asset)

Company Overview