Note: The job is a remote job and is open to candidates in USA. Wind River Environmental is the largest provider on the East Coast in the non-hazardous liquid waste space, and they are seeking a remote Inside Sales Representative. This role involves supporting existing commercial customers by converting field-identified opportunities into completed work, ensuring a seamless experience through strong communication and organization.
Responsibilities
- Drive revenue and keep technicians productive by converting field-identified opportunities into completed work
- Review service recommendations submitted by technicians across assigned branches, prioritizing follow-ups, and connecting with customers via phone and email to move opportunities forward
- Walk customers through findings, answer questions, explain recommendations clearly, and guide them toward the right solution with confidence and professionalism
- Manage a high volume of active opportunities across multiple branches while keeping the pipeline organized and progressing inside Salesforce
- Generate and manage quotes, document activity, track service orders, and ensure customers stay informed throughout the process
- Work closely with operations teams to align on scope, pricing, scheduling, and execution
- Coordinate urgent requests or help keep projects on track through strong communication and partnership across teams
Skills
- Experience in inside sales, account management, customer service, or a high-volume B2B environment
- Strong communication skills across phone and email
- Customer-focused mindset with the ability to build trust and guide conversations professionally
- Comfort working within CRM systems, preferably Salesforce, including tools within the Salesforce ecosystem such as Service Cloud
- Experience using Microsoft Office (Outlook, Excel, Word)
- Ability to learn processes quickly and adapt within a fast-paced environment
- Strong personal accountability and attention to detail
Benefits
- Medical, dental, and vision coverage