Note: The job is a remote job and is open to candidates in USA. Noridian Healthcare Solutions, LLC is a healthcare organization seeking an Enterprise Security Analyst I. The role involves handling incoming and outgoing security requests, processing Medicare Claims Processing System requests, and ensuring customer information is validated and secure.
Responsibilities
- Receives and processes Medicare Claims Processing System (MCPS)/call requests from the customer
- Analyzes customer requests for completeness and accuracy and researches the viability of requests
- Validates customer information prior to processing/releasing information
- Demonstrated quality by achieving Measure Monitor Enforce (MME) expectations
- Records details of actions taken to resolve the inquiry in a timely manner
- Updates internal systems with appropriate data via the MCPS/call request and maintains security profiles
- Submits MCPS requests as necessary and contacts the provider community to resolve issues
- Volunteers to assist other team members when needed
- Shifts focus to another area as needed
- Supports a rotating schedule of responsibilities as needed
- Other duties as assigned
Skills
- High school diploma or GED
- Ability to maintain confidential information in compliance with HIPAA regulations
- Excellent customer service skills
- Excellent written and verbal communication skills
- Basic knowledge of security principles
- Knowledge of Microsoft Office applications
Benefits
- Health, Dental and Vision Insurance
- Voluntary Insurance Plans
- Health Savings and Flexible Spending Accounts
- 401k and Company Match
- Company-paid Life Insurance
- Education Assistance Program
- Paid Sick Leave
- Paid Holidays
- Increasing PTO Accrual Plan
- Medical/Parental/Disability Leave
- Workers Compensation
- Retiree Benefits
- Severance Package
- Employee Assistance Program
- Financial and Health Wellness Benefits
- Casual Dress
- Open Office Setting
- Online Learning System
- Incentive Plan & Lifestyle Benefit
Company Overview
Noridian Healthcare Solutions, LLC (Noridian) develops solutions for federal, state and commercial health care programs through a full suite of innovative offerings, including claims processing, medical review, and contact center and provider administrative services. It was founded in 1966, and is headquartered in Fargo, North Dakota, USA, with a workforce of 1001-5000 employees. Its website is http://noridiansolutions.com.