Note: The job is a remote job and is open to candidates in USA. Co-Active Training Institute is a leader in coaching and training, seeking an Account Executive to enhance their customer engagement. The role involves converting inbound leads into participants for their programs and providing support throughout the registration process, ensuring a seamless and informative experience for clients.
Responsibilities
- Convert inbound leads into customers by effectively communicating the value of our coach training and leadership programs
- Guide prospective candidates for our coach training and leadership programs through the registration process, ensuring a seamless experience
- Respond promptly and professionally to questions from potential candidates and participants, providing accurate information and addressing their concerns
- Embody the ethos of Co-Active customer support and channel it in every interaction
- Follow up with current customers to identify and offer additional opportunities that meet their needs and enhance their experience with our programs
- Maintain detailed records of interactions with leads and customers to ensure efficient follow-up and accurate reporting
- Collaborate with the sales and customer success teams to ensure a cohesive and customer-focused approach
- Stay updated on our program offerings and industry trends to provide informed recommendations to leads and customers
- Achieve individual and team conversion targets and contribute to overall sales and revenue goals
- A commitment to streamlining processes and suggesting solutions to inefficiencies as a means to providing a top notch customer experience
- Occasional availability outside of normal working hours, for example, to support webinars
Skills
- 4+ years of experience in inbound or consultative sales, including a proven track record of closing sales, preferably in education, coaching, training, learning & development, or professional services
- Ability to manage a high volume of conversations (calls, email, follow-ups) while staying organized and responsive
- Demonstrated ability to qualify inbound leads using BANT (Budget, Authority, Need, Timing) or an equivalent framework
- Proven track record of consistently exceeding sales quotas and driving growth
- Proficient in CRM platforms (e.g., HubSpot) and digital sales tools
- Self-directed and accountable, able to manage time effectively, prioritize inbound demand, and hit conversion targets
- Represent the company at webinars to elevate brand awareness and connect with potential clients
- Contribute to the refinement of sales assets and messaging
- Experience selling to HR, L&D, OD, or Talent leaders is highly desirable
Benefits
- Wellness Fridays, every other Friday off throughout the year!
- Flexible Fridays on the alternate Fridays, to limit recurring meetings
- Generous PTO and annual holidays
- You’ll work remotely from your home
- Medical, dental, vision plans available
- Monthly Wifi Stipend
- Employee Stock Ownership Plan
- 401k Retirement Plan
- Free Employee Registration Program for our very own CTI programs
- Parental leave
Company Overview