Join the arenaflex Retail Services team and embark on an exciting journey in the world of retail! As a Part Time/Casual Customer Service & Sales Assistant, you will be an integral part of our dynamic team, contributing to the success of our high-volume, multi-channel retail operations. arenaflex Retail Services is a recognized leader in collegiate retailing innovation, serving students, faculty, staff, alumni, and visitors at Cornell University. We are seeking dependable, motivated, and team-oriented individuals who enjoy working in a fast-paced environment and providing legendary customer service.
**About arenaflex Retail Services**
arenaflex Retail Services is a hub of activity on the Cornell University campus, offering a wide range of products and services to our customers. Our team is dedicated to delivering an exceptional shopping experience, providing a rewarding work environment, and achieving excellent financial results. As a Part Time/Casual Customer Service & Sales Assistant, you will be part of a diverse and inclusive team that values creativity, innovation, and teamwork.
**Key Responsibilities**
As a Part Time/Casual Customer Service & Sales Assistant, your key responsibilities will include:
* **Sales and Service**: Greet and welcome customers, demonstrate active selling techniques, provide product information and guidance, and ensure a high-quality customer service experience.
* **Visual Merchandising**: Assist in maintaining the appearance of the sales floor, set up seasonal promotions and visual displays, and monitor assigned areas for product restocking and recovery.
* **Point of Sale Support**: Operate cash registers, assist customers with check-out, and execute cash handling procedures.
* **Inventory & Order Fulfillment Support**: Help receive and process incoming merchandise, assist with special orders and store-to-store shipping requests, and handle seasonal perishable goods.
* **Customer Care**: Support the digital and in-store shopping experience by assisting with responding to customer inquiries.
**We Value Your Abilities**
We are looking for individuals who can drive a positive customer experience by:
* Building relationships and providing solutions to customer needs
* Greeting and welcoming customers into the department
* Working successfully as part of a team
* Being dependable in attendance and punctuality, as well as flexible in your schedule based on business needs
* Demonstrating excellent communication skills
**Qualifications**
To be successful in this role, you will need:
* A pleasant personality and excellent customer service skills
* Moderate computer/systems competency
* Excellent oral and written communication skills
* Ability to occasionally climb ladders
* Ability to lift and/or move up to 50 pounds as needed
* Ability to stand for long periods of time
* Prior retail sales experience is helpful but not required
**What We Offer**
As a Part Time/Casual Customer Service & Sales Assistant at arenaflex Retail Services, you will enjoy:
* A competitive hourly rate starting at $16.25
* A variable schedule based on availability, business needs, and work performance
* Opportunities for career growth and professional development
* A dynamic and inclusive work environment
* A comprehensive benefits package, including medical, dental, and vision insurance
* Access to Cornell University's employee wellness programs and services
* Opportunities for advancement and professional growth
**How to Apply**
If you are a motivated and customer-focused individual who is passionate about retail, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, through our online application system. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex Retail Services is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse work environment that values creativity, innovation, and teamwork. We do not discriminate on the basis of race, color, national origin, sex, age, disability, or any other characteristic protected by law.
**Notice to Applicants**
Please read the required Notice to Applicants statement by clicking here. This notice contains important information about applying for a position at Cornell University as well as some of your rights and responsibilities as an applicant.
**Contact Information**
For general questions about the position or the application process, please contact the Recruiter listed in the job posting or email
[email protected]. If you require an accommodation for a disability in order to complete an employment application or to participate in the recruiting process, you are encouraged to contact Cornell University's Office of Institutional Equity and Title IX at voice (607) 255-2242, or email at
[email protected].
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