**Job Summary:**
arenaflex is seeking an experienced Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics to lead the development of our data product portfolio and AI product-technology team. As a strategic visionary, you will set the overall strategic vision for the Customer and Marketing data product portfolio and AI product-technology team, drive results by inspiring a positive, high-energy, results-oriented culture across the team, and work closely with cross-functional business partners to bring products to market and enhance our existing products and processes. If you have a passion for innovation, a strong background in data science, product management, and leadership, and a proven track record of success in driving business outcomes, we encourage you to apply for this exciting opportunity.
**Job Description:**
**About arenaflex:**
arenaflex is a leading company in the industry, known for our innovative approach to customer and marketing data, applied AI, and analytics. We are committed to delivering exceptional results for our customers and employees alike. Our company culture is built on a foundation of collaboration, innovation, and a passion for excellence.
**Key Responsibilities:**
As a Sr Director, Customer and Marketing Data, Applied AI, and Analytics at arenaflex, you will be responsible for:
* Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision.
* Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements.
* Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs.
* Owning annual planning for the product portfolio and representing the team in discussions with executives.
* Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability.
* Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio.
* Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability.
* Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve.
* Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution.
* Engaging with internal and external thought leaders to drive product leadership within the portfolio.
* Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners.
* Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals.
* Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential.
* Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders.
* Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient.
* Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation.
* Collaborating with the broader product and technology management community to understand dependencies and create a community of practice.
**Essential Qualifications:**
* 12 years of experience in software engineering, data science, and/or product management
* 7 years of direct team leadership experience across software engineering, product management, or data science
* Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model
* Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree)
**Preferred Qualifications:**
* Experience working with software development teams to launch online products
* Experience with large-scale order management and inventory systems
* Experience with customer relationship management systems
* Master's degree in business administration or similar advanced degree
**Work Environment and Company Culture:**
arenaflex is a remote-friendly company, and this role will be based in the United States. We offer a flexible and collaborative work environment that encourages innovation, creativity, and teamwork. Our company culture is built on a foundation of respect, empathy, and open communication. We are committed to providing our employees with the resources and support they need to succeed in their roles and achieve their career goals.
**Compensation and Benefits:**
arenaflex offers a competitive salary range of $179,000.00 - $340,100.00 annually, depending on experience and qualifications. We also offer a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off. For more information about our benefits and eligibility, please visit our benefits page.
**Equal Opportunity Employer:**
arenaflex is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
**How to Apply:**
If you are a motivated and experienced professional with a passion for innovation and a strong background in data science, product management, and leadership, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We look forward to hearing from you!
**Apply Now:** [Insert link to apply]
**Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
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