**Join arenaflex's Operations and Customer Center (OCC) as a Co-op Student and Embark on a Rewarding Career in Aviation**
Are you a motivated and detail-oriented individual with a passion for the aviation industry? Do you thrive in fast-paced environments and enjoy collaborating with cross-functional teams? Look no further! arenaflex's Operations and Customer Center (OCC) is seeking qualified co-op students to join our team as a Customer Support Co-op. As a co-op student, you will have the opportunity to work alongside experienced professionals, develop valuable skills, and contribute to the success of our global operations.
**About arenaflex's Operations and Customer Center**
arenaflex's OCC is the heartbeat and operational hub of our global operations, responsible for all strategic and tactical decision-making for any operational disruptions. Our team is dedicated to providing exceptional customer service, ensuring the safety and security of our passengers, and driving business growth through data-driven insights. As a co-op student, you will be an integral part of our team, working closely with aviation professionals to support our operations and customer center.
**Key Responsibilities**
As a Customer Support Co-op, you will be responsible for the following key tasks:
### Load Control Center
* Responsible for aircraft weight and balance, fuel distribution, and ensuring compliance with manufacturer and company specifications.
* Work with the LCC's back office, creating applications and efficiencies to reduce workload for the frontline team.
* Collaborate with cross-functional teams to develop and implement process improvements.
### Fuel System
* Responsible for developing strategies, tools, and sustainability policies for annual jet fuel consumption.
* Research and develop methods to determine safe and efficient fuel loads, improve aircraft routing, and enhance cargo forecasting.
* Analyze data to identify trends and opportunities for improvement.
### Additional Responsibilities
* Assist with special projects and initiatives as assigned by management.
* Develop and maintain relationships with internal stakeholders, including operations, customer service, and sales teams.
* Participate in training and development programs to enhance skills and knowledge.
**Requirements to Succeed**
To be considered for this exciting opportunity, you must meet the following minimum qualifications:
* Currently pursuing a bachelor's degree in Computer Science, Analytics, Economics, Industrial Engineering, Aviation Management, or a related 4-year degree program.
* Available to work for three alternating semesters in Atlanta, GA, Monday through Friday.
* Must be enrolled in an educational institution throughout the co-op program.
* Willingness and ability to learn new skills and take on new challenges.
* Team-first attitude with a focus on team success.
* Strong organizational, project management, and verbal/written communication skills.
* Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
* Comfortable working in both group and individual settings.
* Prioritizes safety and security for oneself and others.
* Embraces diverse people, thinking, and styles.
* Must have a high school diploma, GED, or high school equivalency.
* Must be at least 18 years old and authorized to work in the US.
**Preferred Qualifications**
While not required, the following qualifications are highly desirable:
* Familiarity or experience with SQL, SAS, Python, R, Tableau, Excel, and PowerPoint.
* Understanding of airline operations, scheduling, and planning.
* History of leadership roles in student and community organizations.
* Passionate about a future career in the aviation industry and serving arenaflex's customers.
**What We Offer**
As a co-op student at arenaflex, you will have the opportunity to:
* Develop valuable skills and knowledge in a fast-paced and dynamic environment.
* Collaborate with experienced professionals and contribute to the success of our global operations.
* Participate in training and development programs to enhance skills and knowledge.
* Receive a competitive salary and benefits package.
* Enjoy a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
* Be part of a diverse and inclusive team that values and celebrates individual differences.
**How to Apply**
If you are a motivated and detail-oriented individual with a passion for the aviation industry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume, cover letter, and transcripts, through our online application portal.
**Contact Us**
If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We look forward to hearing from you!
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