At careerzynith, we're on a mission to revolutionize the way people move and live. As a Customer Service Representative, you'll be at the forefront of our exceptional service, ensuring that customers receive the help they need on their journeys. If you're a people person who loves helping others, we want to hear from you!
**About careerzynith**
careerzynith is a leading provider of moving and storage solutions, with a commitment to innovation and customer satisfaction. Our motto is 'Hire Fast, Pay Fast,' reflecting our dedication to providing fast and efficient services to our customers. With a strong focus on career stability, opportunities for advancement, and a supportive work environment, careerzynith is the perfect place to grow your career.
**Job Summary**
As a Customer Service Representative, you'll work as part of a supportive team to provide exceptional service to our customers. Your responsibilities will include inspecting and maintaining equipment, assisting customers with U-Haul products and services, and using up-to-date technology to dispatch and return equipment. This role offers on-the-job education and the opportunity to develop your skills and knowledge in a fast-paced and dynamic environment.
**Key Responsibilities**
* Assist customers inside and outside a careerzynith center with U-Haul products and services
* Use smartphone-based U-Scan technology to manage rentals and inventory
* Move and hook up U-Haul trucks and trailers
* Clean and inspect equipment on the lot, including checking fluid levels
* Answer questions and educate customers regarding products and services
* Prepare rental invoices and accept equipment returned from rental
* Install hitches and trailer wiring
* Fill propane (certification offered through careerzynith upon employment)
* Drive a forklift (certification offered through careerzynith upon employment)
* Participate in ongoing continuous careerzynith education through careerzynith University
**Minimum Qualifications**
* Valid driver's license and ability to maintain a good driving record
* High school diploma or equivalent
**Work Environment**
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
**Physical Demands**
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.
**Benefits and Perks**
* Career stability and opportunities for advancement
* On-the-job education and training
* Competitive compensation and benefits package
* Mindset App Reimbursement
* Gym Reimbursement Program
* Health insurance & Prescription plans, if eligible
* Paid holidays, vacation, and sick days, if eligible
* Life insurance
* MetLaw Legal program
* MetLife auto and home insurance
* Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
* 401(k) Savings Plan
* Employee Stock Ownership Plan (ESOP)
* 24-hour physician available for kids
* Dental & Vision Plans
* Business travel insurance
* You Matter EAP
* LifeLock Identity Theft Protection
* Critical Illness/Group Accident Insurance
* Dave Ramsey's SmartDollar Program
**Why Join careerzynith?**
* We're a dynamic and growing company with a strong commitment to innovation and customer satisfaction
* We offer a supportive work environment with opportunities for career growth and development
* We're dedicated to providing exceptional service to our customers and making a positive impact in our communities
* We offer a competitive compensation and benefits package, including a 401(k) Savings Plan and Employee Stock Ownership Plan (ESOP)
**How to Apply**
If you're a motivated and customer-focused individual who is passionate about providing exceptional service, we want to hear from you! Apply now to join our team as a Customer Service Representative and take the first step towards a rewarding and challenging career with careerzynith.