Northwestern Health Sciences University is a national leader in person-centered healthcare education based in Bloomington, MN. They are seeking an Events & Program Coordinator to support the planning, coordination, and delivery of various events, ensuring high-quality experiences for learners and speakers through effective logistics and customer service.
Responsibilities
- Serve as the primary point of contact across systems for learners, instructors, and partners for registration, CE credits, program details, and general support, providing high-quality customer service
- Communicate proactively with participants, including confirmations, reminders, updates, recalls, and post-event follow-up
- Provide real-time support during events, including troubleshooting technical and access issues
- Collect Participant feedback for continuous improvement
- Assist with planning and event logistics including scheduling, room reservations, space coordination, and date availability checks
- Coordinate with facilities, IT, and other campus partners to support event/program setup
- Provide day-of-event support including participant communication and coordination, registration tables, attendance tracking, and troubleshooting
- Maintain accurate program listings and event setup within systems
- Assist with internal event request processes, forms, and workflow tracking
- Participate in shared team coverage for evening, weekend, and high-volume events
Skills
- Associate's degree or equivalent experience, required
- 1–3 years experience in areas such as customer service, event coordination, higher education support, or administrative operations
- Experience supporting virtual and/or in-person programs, including event coordination, participant communications, registration processes, or learning platforms
- Bachelor's degree in a related field, preferred (e.g., Communications, Hospitality or Event Management, Business Administration, or Education)
- Familiarity with CRM, learning management, or event management systems (e.g., Enrole, Academy of Mine), preferred
Benefits
- Paid Time Off (earn 20 days per year, pro-rated based on FTE)
- Holiday (15 days, pro-rated based on FTE)
- 403(b) Plan
- Medical, dental, vision
- Discounted and free on-site clinic services for you and your family
- Flexible Spending Accounts
- Short-term and long-term disability
- Life insurance
- EAP and other wellness benefits
- Tuition Reimbursement for external programs
- Tuition Reduction for internal programs (includes family members)
- Employee discount at our campus store
- On-site fitness center
- NWHSU is a nonprofit organization and full-time employees may be eligible for Public Service Loan Forgiveness (PSLF) through the U.S. Department of Education.
Company Overview
Northwestern Health Sciences University offers educational services. It was founded in 1941, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 201-500 employees. Its website is http://www.nwhealth.edu.