Role Overview
Mercier Consultancy Group is hiring a Dutch Speaking Reservations Agent to support Booking.com's customer service operations based in Greece. This position offers a great opportunity to use your Dutch language skills while working in the vibrant travel and hospitality industry.
What You Will Do
Assist Dutch-speaking customers with booking accommodations via phone, email, and chat. Provide accurate information about available properties, prices, and Booking.com policies. Manage booking modifications, cancellations, and special requests with efficiency.
Why It Might Be a Fit
Fluent Dutch speaking and writing skills are required; good command of English is beneficial. Previous experience in reservations, customer service, or the hospitality sector is preferred.
Requirements
- Fluent Dutch speaking and writing skills
- Good command of English
- Previous experience in reservations, customer service, or the hospitality sector
- Strong communication skills
- Customer-centric mindset
- Familiarity with online booking platforms and CRM systems
Benefits
- Competitive Monthly Salary
- Fully Paid Relocation Package
- Monthly Performance Bonus
- Fully Paid Training
- Health Insurance
- 2 Extra Salaries Per Year
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