Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
Role Summary
Do you enjoy connecting with people, providing exceptional service, and helping create memorable experiences? We are seeking enthusiastic individuals to join our growing team as Customer Engagement Travel Advisors.
In this role, you'll work directly with clients to help transform travel ideas into well-planned vacations. From initial conversations to trip preparation, you'll provide guidance, support, and coordination while building lasting client relationships. No prior travel industry experience is required—training and ongoing development resources are provided.
What You'll Do
Connect with clients to understand their vacation interests, travel goals, and preferences
Explore travel options including resorts, cruises, guided vacations, accommodations, and activities
Assist with gathering trip details and coordinating travel arrangements
Share destination information and travel recommendations based on client interests
Help oversee reservation progress and confirm travel details are accurate
Provide ongoing support before and after bookings are completed
Maintain organized customer information and activity records
Stay informed about supplier promotions, new travel opportunities, and destination updates
Participate in virtual learning programs and team collaboration meetings
Preferred Qualifications
Strong relationship-building and communication skills
Customer-focused mindset with a passion for helping others
Excellent organizational and problem-solving abilities
Ability to work independently and manage priorities effectively
Comfortable using email, online platforms, and standard computer applications
Dependable internet connection and professional work habits
Positive attitude and eagerness to learn
Must be 18 years of age or older
Must be legally authorized to work in the US, UK, Mexico, Australia, Spain, or other qualifying regions
Benefits and Advantages
Fully remote work environment
Flexible schedule options
Comprehensive onboarding and industry training
Ongoing coaching and mentorship
Access to travel supplier relationships and professional resources
Travel-related discounts, incentives, and rewards programs
Opportunities for advancement and leadership development
Supportive team culture focused on growth and success