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Posted May 30, 2026

Credit & Collections Manager

Job Description: • Manage the end-to-end accounts receivable process, including credit management, cash application and collections • Supervise, train, and mentor staff, ensuring high performance and professional development • Lead efforts to implement FIS GETPAID, an AR automation tool • Develop and execute collection strategies to reduce delinquency and improve Days Sales Outstanding (DSO) • Review escalated customer issues, provide solutions and facilitate collections • Partner with Sales and Customer Service to resolve payment issues • Oversee accurate cash applications and reconcile unapplied cash • Perform financial and credit analysis regarding new customer applications • Audit delinquent accounts to ensure maximum efforts have been made before assigning bad-debt status • Support the month-end close process by preparing AR related reports and analysis • Prepare monthly reports for senior leadership on AR aging, collection metrics and cash flow forecasts • Monitor, recommend and drive ERP enhancements to increase efficiency Requirements: • Bachelor's degree in Finance, Accounting or related field • A minimum of 7 years of experience in credit and collections, with at least 3 years in a managerial role • Experience with FIS GETPAID • Proficiency in financial software and ERP systems (Infor XA and Syteline a plus) • Excellent analytical and problem-solving skills • Strong communication skills Benefits: • comprehensive medical, dental, and vision coverage • flexible hours and alternative work arrangements • 401K plan with company match • company-paid short and long-term disability insurance • generous paid time off • personal days • robust employee wellness program