Title: UX Designer
Location: Remote
Department: E Services
Job Description:
As one of the world's top International Medical Insurance companies, IMG helps individuals and companies of all sizes. Every second of every day, vacationers, those working or living abroad for short or extended periods, people traveling frequently between countries, and those who maintain multiple countries of residence use our products to give themselves global peace of mind®
We are looking to grow our teams with people who share our energy and enthusiasm for creating the best experience for travelers.
Job Details
Corporate Office located in Indianapolis, IN.
Flexible work options: Remote & Hybrid schedules available
Relocation Expenses Reimbursed: No
Qualified candidates must be legally authorized to be employed in the United States. IMG will not be providing sponsorship for employment visa status (e.g., H-1B or TN status) for this position.
Job Summary
The UX Designer is responsible for designing creative, intuitive websites and user experiences that meet the needs of our customers, while ensuring business and marketing objectives, customer goals and brand strategies are satisfied.
Duties and Responsibilities
User Research & Discovery
Conduct and synthesize user research (interviews, usability testing, surveys, analytics)
Develop user personas, journey maps, and experience flows
Identify usability issues and opportunities based on user insights and data
UX Design & Interaction Design
Create wireframes, prototypes, and interaction models at varying fidelity levels
Design end‑to‑end user experiences for new features and existing workflows
Establish and refine information architecture and navigation models
Ensure designs align with accessibility standards (WCAG 2.1+) and inclusive design principles
Collaboration & Delivery
Collaborate with product, engineering, and QA teams throughout the design lifecycle
Translate requirements into clear, developer‑ready design specifications
Participate in design reviews, daily stand-ups, sprint reviews, and stakeholder presentations
Support implementation and validate designs through post‑release testing
Design Systems & Standards
Contribute to and maintain design systems, patterns, and UI guidelines
Ensure consistency across products and platforms
Advocate for UX best practices across teams
Front-End HTML/CSS Development
Use browser developer tools to inspect, troubleshoot, and correct UI issues.
Proficiency with CSS and SCSS (Sass), including responsive design, and scalable, component-based approaches.
Ability to review and modify HTML/CSS provided by developers to ensure accuracy with design specifications.
Demonstrates a mindset that bridges both design and development, balancing user experience understanding with technical know-how.
Qualifications
3 + years of professional UX design and front-end development experience
Strong portfolio demonstrating user‑centered design thinking and problem solving
Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
Experience designing responsive web applications and/or mobile experiences
Understanding of accessibility standards and inclusive design practices
Strong communication and collaboration skills
Preferred Skills
Undergraduate degree in UX Design, Human‑Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)
Familiar with UX industry standards and trends.
Familiarity with usability testing tools and analytics platforms
Experience designing for enterprise, regulated, or data‑heavy application
Experience with Visual Studio, VS Code, and Git is a plus.
Experience working in Agile/Scrum environments.
Experience using Agile project management tools (e.g. Azure DevOps or Jira)
Perks
Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
401k Plan with company match
Paid Time Off and Company Paid Holidays
Free employee parking
Casual dress environment
Tuition reimbursement plan
IMG is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, religion, gender, gender identity or expression, sexual orientation, genetic information, disability, age, veteran status, and other protected statuses as required by applicable law.