As a leading healthcare provider, careerzynith is committed to delivering exceptional patient-centered care to the geriatric population in senior-living and post-acute settings. We're seeking a highly skilled and experienced Data Entry Technician to join our team as a Remote LTC Data Entry Technician. This is an exciting opportunity to work in a dynamic and supportive environment, where you'll have the chance to make a meaningful impact on the lives of our patients.
**About careerzynith**
careerzynith is a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP). This unique ownership structure allows our employees to have a direct stake in the company's success, fostering a sense of community and collaboration. For over 20 years, careerzynith has been providing an outstanding work environment for talented employees to deliver patient-centered care to the geriatric population. Our commitment to excellence, innovation, and employee satisfaction has earned us a reputation as a leader in the healthcare industry.
**Position Summary**
As a Remote LTC Data Entry Technician, you will play a critical role in ensuring the accuracy and efficiency of our data entry processes. Your primary responsibilities will include:
* Computer data entry of prescription orders and medical records
* Contacting physician's offices for refill authorization and verifying client orders as needed
* Processing new and refill prescriptions, opening orders, and verifying eligibility
* Documenting correspondence and follow-up in the system
* Preparing audit sheets and providing feedback to management
* Forwarding incomplete or rejected scripts to the appropriate department for resolution and tracking status in the system
* Initiating and documenting correspondence and follow-up in the system
* Assisting with research of lost or missing orders and providing backup support to other pharmacy groups as needed
* Providing high-quality customer service to clients through prompt and courteous communication
**Responsibilities**
* Contact physician's office as needed for refill authorization
* Contact client for verification of orders as needed
* Process all new and refill prescriptions
* Open orders as needed, verify eligibility, proof, and input prescriptions while maintaining productivity and quality standards
* Document correspondence and follow-up in the system
* Prepare audit sheets and provide feedback to manager
* Forward incomplete or rejected scripts to appropriate department for resolution and track status in the system
* Initiate and document correspondence and follow-up in system
* May assist with research of lost or missing orders per internal department requests
* May provide backup support to other pharmacy groups based on business needs or production levels
* Answer incoming calls promptly and provide high standard of customer service to the client
**Qualifications**
* High School diploma or general education degree (GED)
* Pharmacy Technician license and Certification (CPhT) as per state requirements
* Long-term care pharmacy experience preferred
* Frameworks and Docutrack experience preferred
* Ability to work in a flexible schedule as operational needs dictate, including nights, weekends, and holidays
**Qualifications Preferred**
* Pharmacy data entry experience; minimum one year
* Strong knowledge of Brand/Generic drugs and medical terminology
**Why work for careerzynith?**
* We're a 100% employee-owned company through an Employee Stock Ownership Plan (ESOP), giving you a direct stake in our success
* Competitive salary and benefits package, including medical, dental, and vision insurance
* Short/long Term Disability Insurance
* Flexible Spending Accounts (FSA)
* Employee Assistance Programs
* Paid Time Off (PTO) and Tuition/CEU Reimbursement
* Opportunity to work in a dynamic and supportive environment with a team of dedicated professionals
* Chance to make a meaningful impact on the lives of our patients
**Equal Opportunity Employer**
careerzynith is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
**How to Apply**
If you're a motivated and experienced Data Entry Technician looking for a new challenge, we encourage you to apply today. Please submit your application through our website, and let's build the future together.
**We Want to Hear From You!**
Don't hesitate to apply if this role sounds like a perfect fit. We can't wait to hear from you and explore how you can contribute to our team's success.