Yardi is a leader in the property tech industry, dedicated to creating innovative real estate software products. They are seeking a Training Specialist I to lead engaging training sessions for employees and clients, focusing on Yardi’s Senior Living products and ensuring effective communication and understanding of software features.
Responsibilities
- Conduct engaging product and software training sessions using a variety of instructional formats (e.g., webinars, in-person workshops, and virtual courses)
- Develop in-depth knowledge of assigned Yardi software products
- Create and execute training plans that align with project goals and user needs
- Teach users how to navigate the software, utilize key features, and apply troubleshooting techniques
- Continuously refine training content to ensure clarity, effectiveness, and alignment with software updates
Skills
- Bachelor's degree in education, business, or related area; or an equivalent combination of education and experience
- Ability to positively and effectively interact with others and the ability to teach and coach others
- People focused, with the ability to build rapport
- Detail-oriented, resourceful, and organized, with the ability to manage shifting priorities
- Excellent communication skills
- Ability to meet critical deadlines and prioritize multiple tasks in a fast-paced environment
- Strong decision-making and organization skills
- Knowledge of multimedia training platforms and methods
- Strong interpersonal skills
- Ability to travel up to 10%
- Prior relevant industry, field, or software experience
Benefits
- 100% paid employee medical premiums
- Company profit-sharing plan
- Flexible work arrangements
Company Overview
Yardi Systems is an IT company that provides end-to-end property and investment management software and services to the real estate sector. It was founded in 1984, and is headquartered in Ottawa, Ontario, CAN, with a workforce of 10001+ employees. Its website is https://www.yardi.com.