Job Description:
• Assist with auditing client case files and case notes according to compliance standards via Apricot
• Support with conducting mock audits to prepare files for audit standards
• Create and maintain training library on new/updated Standard Operating Procedures (SOPs)
• Gather resources and create trainings for staff professional development
• Draft internal guides on Program guidelines and how to complete processes within compliance standards
• Create and implement employee onboarding trainings for Programs staff to access via SharePoint
• Gather staff feedback on internal trainings via Microsoft Forms or similar program
• Assist in hosting all-staff trainings for Programs staff
• Update SharePoint via Excel trackers on training attendance to support compliance needs
• Participate in team and all-staff meetings as applicable
Requirements:
• Interest in international, refugee, asylee, and/or immigrant issues
• Professionalism, discretion, and maturity in dealing with confidential information
• Excellent oral and written communication skills
• Highly organized with great attention to detail
• Experience in creating trainings and/or presentations
• Confident in public speaking and/or training delivery
• Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
Benefits:
• Unpaid Internship
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