Role Overview
The Strategic Account Manager is a senior role responsible for managing and growing Workyard's highest-value accounts. The role owns the full account relationship, from renewal through expansion, and is measured on retention and net revenue growth across the book.
What You Will Do
Manage relationships with top accounts, develop project-level knowledge of customer operations, build trusted relationships with key stakeholders, and act as the Voice of the Customer within Workyard.
Why It Might Be a Fit
The role requires a proven track record managing a book of business, strong executive presence, and commercial instincts. Experience selling to or supporting contractors, trades, or construction businesses is preferred.
Requirements
- Proven track record managing a book of business and meeting retention and expansion targets
- Ability to work independently, setting priorities and managing a pipeline with minimal direction
- Strong executive presence, with the ability to advise senior stakeholders
- Strong commercial instincts, with the ability to identify and close growth opportunities
- Clear, direct communication skills
Benefits
- Aetna medical, dental, and vision coverage
- Flexible Spending Accounts (FSA)
- Teladoc virtual care
- One Medical membership
- Kindbody family-building support
- Employee Assistance Program
- 401(k) retirement plan through Empower
- Pre-tax commuter benefits
Originally posted on