Role Description
Join FNBO’s Product team to help us revolutionize the customer’s experience to establish relationships in a way that helps them grow in financial health. The banking industry is ripe for disruption, and we are building a customer-centric experience.
- Own the Discovery Process, i.e. why customers are seeking these capabilities
- Oversee, gather, and analyze customer and prospect insights by persona and geography from data and feedback regarding origination capabilities, journeys, and products
- Define what these capabilities are doing for customers based on your expertise from the market, customer, and product perspective
- Determine the third-party providers needed to deliver product capabilities and make recommendations to leadership
- Develop the full product life cycle for “Front-Book” deposits and loans, including the core banking lending strategy and the strategic three-year product road maps
- Maintain and lead ongoing development of capabilities and product following launch
- Build creative briefs / business cases for marketing cloud 1:1 journeys and campaigns related to acquisition and on-boarding, tied to strategic vision and KPIs
- Drive strategy to build and manage FNBO products
- Create and deliver pricing strategies to optimize net interest income
- Lead strategies to ensure new acquisition and customer satisfaction scores are attained
- Build, manage and execute deposit product, which may include marketing and promotional efforts in alignment with FNBO product strategies to achieve short and long term goals and objectives
- Ensure compliance with all relevant sales practices, legal, compliance, and regulatory standards and guidelines
- Drive the technology requirements for new and existing product enhancements, including appropriate test and implementation planning
Qualifications
- Bachelor's degree or equivalent experience
- 5+ years experience relevant financial services or product management desired
- Must be excited to build new products and challenge the status quo
- Experience working with cross-functional teams to create new products, API’s, and or complex systems
- Curious spirit and seeks learning opportunities
- Passionate about understanding and solving customer problems
- Strong verbal and written communication skills
- Collaborative worker and is an effective team player
Requirements
- Remote work capability from anywhere in FNBO’s 8 state footprint
Benefits
- Medical, Dental, Vision Insurance
- 401k, With Matching Contributions
- Time Off Programs
- Health Savings Account (HSA)/Dependent Care
- Employee Banking
- Growth Opportunities
- Tuition Assistance
- Short-Term/Long-Term Disability Insurance
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