By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
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Senior Property Desk Adjuster
PRIMARY PURPOSE: To handle both personal line and commercial property losses for Insurers, and our National Corporate clients.
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
Examines insurance policies and other records to determine insurance coverage.
Interviews, telephones, and/or corresponds with claimant and witnesses regarding claim.
Consults police and hospital records and inspects property damage to determine extent of company's liability and varying methods of investigation according to type of insurance.
Estimates cost of repair, replacement, or compensation.
Prepares report of findings and negotiates settlement with claimant.
Recommends litigation by legal department when settlement cannot be negotiated.
Attends litigation hearings.
Revises case reserves in assigned claims files to cover probable costs.
Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES:
Performs other duties as assigned.
Education & Licensing
Manages comprehensive desktop investigation of assigned claims while meeting company standards and quality, including obtaining all required loss details and relevant information; determining coverage and validity of claims, and communicating with insured and claimants; preparing reports and negotiating settlements
Maintains accurate records based on company standards and procedures, using company custom computer systems
Identifies the need and co-ordination of task assignments utilizing field adjusters
Reviews and interprets policy wording to confirm and apply coverage of losses
Accurately and efficiently manages the billing for assigned files, within specified timelines
Maintains an excellent working relationship with existing clients to further develop business
Committed to continuous education to keep up to date with all industry and legislative issues and changes
Enrolled in CIP program
Experience
3 to 5 year experience
Proven adjusting, negotiating skills and analytical skills
Ability to meet closing ratio with a focus on customer experience and/or NPS
Excellent interpersonal and communication skills
Advanced computer skills including office, outlook and web-based applications
Skills & Knowledge
Strong oral and written communication, including presentation skills
PC literate, including Microsoft Office products
Demonstrated commitment to timely reporting
Strong customer service skills
Strong interpersonal skills
Attention to detail and accuracy
Good time management and organizational skills
Commercial Property Experience is an asset
Ability to work independently or in a team environment
Ability to meet or exceed Performance Competencies
Job type:
We are currently hiring for this position
Compensation Information:
Salary Range: $65,000 - $90,000 CAD annually
Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.
We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.
Sedgwick is an Equal Opportunity Employer
Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
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