• Our team is seeking a results-driven and customer-oriented Senior Project Manager to oversee and drive successful customer implementations of our suite of rapidly expanding product offerings
• In this role, you will work closely with cross-functional teams to strategically plan, execute, and deliver projects within established timelines and budgets
• You will be responsible for defining and aligning project objectives with organizational goals, while maintaining the highest quality standards throughout the project life-cycle
• A key focus of this position will be enhancing customer satisfaction, driving process optimization, fostering team development, and supporting continuous learning and growth
• This role provides the opportunity to collaborate with a talented and dedicated Customer Experience team to ensure seamless project execution and the delivery of exceptional results
• Lead and oversee end-to-end Unanet software implementations, ensuring successful delivery within scope, timeline, and budget
• Develop, refine, and maintain comprehensive project artifacts and internal documentation to support project execution and knowledge sharing
• Communicate project expectations clearly and proactively to both internal teams and external stakeholders, ensuring alignment and transparency throughout the project lifecycle
• Identify, monitor, and manage project dependencies and critical paths to mitigate risks and ensure timely delivery
• Collaborate cross-functionally with key departments to drive the successful implementation of strategic client project
• Manage and deliver multiple tiers of client implementations and diverse project types, ensuring successful outcomes and client satisfaction
• In Your First 30 Days:
• Attend Orientation and meet the Unanet team
• Learn about Unanet University and watch pre-recorded videos on our products
• Shadow kick-off calls, status calls, and close-out calls on at least two (4) engagements
• Understand internal tools (e.g., Monday.com, Confluence, Unanet)
• Develop a detailed training plan with your manager
• In Your First 60 Days:
• Continue to shadow implementations and work through your defined training plan
• Attend all available training sessions and webinars
• Start entering in project plan updates, forecasts, and other items with assigned project mentor
• Maintain project plans, status reports, and project notes for assigned projects in appropriate tools
• Maintain and own budget and forecast of projects
• Be able to complete Change Orders as needed
• Achieve 10% billable utilization target
• In Your First 90 Days:
• Lead, manage, and own all portions of client implementations, including kick-off calls, status updates, scheduling and forecasting, and close-out process
• Own both change and scope management
• Own budget and forecasting on assigned projects
• Own all Project Management-related communications for assigned projects
• Achieve 25% billable utilization target
Benefits
• Work from anywhere
• Equity ownership
• Professional development
• Home office stipend
• Pet Insurance
• 401(k) + employer match
• Open PTO & paid parental leave
• Culture Committee
• Health & Wellbeing