At Sword Health, we're building AI to heal billions and unlock humanity's full potential. We're pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment. As a Senior Manager, Customer Insights, you'll own and deliver high-impact insights that support customer success and commercial growth.
Requirements
- Bachelor's degree or higher in a quantitative or related field
- 5+ years of relevant experience in customer insights, commercial analytics, or a related role
- Experience leveraging AI-driven tools and technologies to enhance analytical workflows and insight generation
- Exceptional communication skills with a proven ability to translate complex, data-driven findings into ROI narratives and strategic recommendations for executive and client audiences
- Proven ability to manage end-to-end analyses using SQL and Python
- Demonstrated ability to independently manage multiple projects in a fast-paced environment
Benefits
- Comprehensive health, dental and vision insurance
- Life and AD&D Insurance
- Financial advisory services
- Supplemental Insurance Benefits (Accident, Hospital and Critical Illness)
- Health Savings Account
- Equity shares
- Discretionary PTO plan
- Parental leave
- 401(k)
- Flexible working hours
- Remote-first company
- Paid company holidays
- Free digital therapist for you and your family
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