**Unlock Your Potential in a Dynamic Role at arenaflex**
Are you a seasoned professional with a passion for driving business growth and fostering collaborative partnerships? Do you thrive in a fast-paced, dynamic environment where no two days are the same? Look no further than this exciting opportunity to join arenaflex as a Senior Director, Customer Business Development.
**About arenaflex**
arenaflex is a leading global consumer goods company that is committed to delivering innovative products and solutions that meet the evolving needs of our customers. With a rich history of innovation and a strong commitment to excellence, arenaflex is a company that is always pushing the boundaries of what is possible. Our team of talented professionals is dedicated to driving business growth, fostering collaborative partnerships, and delivering exceptional results.
**Job Summary**
As a Senior Director, Customer Business Development at arenaflex, you will be responsible for developing, executing, and fostering a collaborative business partnership between arenaflex brands and customers that delivers volume, share, and profit objectives. You will work closely with cross-functional teams to develop a cohesive vision, business plan strategy, and action plans that will deliver exceptional results. Your expertise in strategic thinking, analytical skills, and execution will be essential in driving business growth and fostering collaborative partnerships.
**Key Responsibilities**
* Develop, execute, and foster a collaborative business partnership between arenaflex brands and customers that delivers volume, share, and profit objectives
* Develop a cohesive vision, business plan strategy, and action plans that will deliver exceptional results
* Challenge the status quo to develop new go-to-market opportunities and obtain widespread support by working effectively with others
* Penetrate across the customer organization, including merchandising, marketing, supply chain, and finance at the appropriate levels
* Institute agreed-to business principles and have regular contact with customers
* Execute Long Range Planning and annual Joint Business Plans that incorporates company and customer timelines to ensure maximum execution and volume from joint efforts
* Develop relationships, joint ventures, and have regular contacts with leaders and buyers at CVS and Rite Aid
* Develop long-term, profitable, and sustainable growth across arenaflex and customer KPIs
* Execute the Customer Business Planning Process and Joint Business Plans that incorporates company and customer timelines to ensure maximum execution and volume from joint efforts
* Develop, implement, and monitor the customer's Weekly and Annual consumption plan for integration into the overall account business plan
* Utilize strong customer focus to understand key drivers of business and action customer needs
* In conjunction with sales analyst, collect business, point of sale, and market trend data and analyze to develop new business growth and opportunities
* Pro-actively work with all internal and external contacts to achieve business goals
* Develop and implement business building strategic plans to capitalize on opportunities and mitigate risks
* Integrate arenaflex's corporate strategy with customer's go-to-market strategy
* Lead the Demand planning portion for arenaflex and Almay Color Cosmetics with your Replenishment partner; prior to Demand Planning meetings
* Lead, develop, and facilitate internal and external relationships in support of the business objectives
* Manage the Market Development Fund (MDF) for the customer's brands to ensure account profitability
* Determine financial needs based on business plans and ROI analysis
* Analyze event ROI's on incremental investment and opportunities
* Gain authorization for investment
* Track actual investment vs. plan to ensure budget adherence and develop modified plans to remain in budget
* Process account claims on an on-going and timely basis
* Manage the customer P&L to meet objectives set forth by CBD Leadership
* In conjunction with Inventory planning and Logistics team, work to mitigate returns / Markdown risk
* Manage timely shut off of discontinued SKUs based on customer inventory
* Implement markdowns where there is a financial benefit
* Review all New/Bonus PPK's to determine the "right" amount of inventory is sent to each store
* Oversee multiple direct report to include development and performance feedback and coaching.
**Essential Qualifications**
* 12+ years direct selling experience within CPG industry required (Cosmetics, specific applicable Channel experience preferred)
* Preferred CPG experience with selling to/managing relationship within drug channel, ideally CVS
* Strategic Thinking
* Demonstrated ability to identify both short and long range sustainable growth opportunities based on in-depth understanding of both company and customer strategies
* Strong analytical skills and experience converting analytical information into Sales tools to promote sales and profit goals within customer business plans
* Demonstrated ability to take appropriate risks as part of a comprehensive long-range growth plan
* Execution (Initiative & Follow-Through)
* Ability to drive for results and flawless execution
* Ability and desire to operate as a "hands-on" operational leader (in addition to strategic responsibilities)
* Maintain accuracy for assigned product categories (Within arenaflex - includes Brand Drivers for assigned product categories and MDF planner maintenance)
* Demonstrated success of proactively planning and delivering results
* Demonstrated ability to ensure a plan is followed through to completion and corresponding success
* Omni-Channel
* Preferable experience in managing execution across brick and mortar, e-Commerce and social spaces
* Innovation & Creativity
* Experience developing successful new business building ideas based on total understanding of the customer's business drivers and go-to-market strategies
* Problem-Solving
* Ability to anticipate potential problems and developing proactive solutions to avoid problems
* Ability to think around a multi-faceted issue to identify the best solution
* Communication
* Ability to communicate with presence to assigned Customers and arenaflex management
* Ability to communicate effectively, actively and cross-functionally to ensure thorough understanding of programs, customer needs, and competitive activity
* Systems Skills
* Advanced Word, Excel, PowerPoint, and Adobe Acrobat skills necessary. Knowledge of Access a plus.
**Preferred Qualifications**
* Experience managing selling relationships with CVS/RA
* Direct selling experience required preferably within Drug channel
**Work Environment and Culture**
arenaflex is a dynamic and fast-paced company that is committed to delivering exceptional results. Our team of talented professionals is dedicated to driving business growth, fostering collaborative partnerships, and delivering exceptional results. We offer a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401k Retirement Savings Plan. Our company culture is built on a foundation of innovation, creativity, and collaboration, and we are committed to providing our employees with the tools and resources they need to succeed.
**Compensation and Benefits**
The base pay range for this position is $185,000 and $220,000/year; however, base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation. This role is eligible for an annual bonus based on company performance. Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.
**Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities**
arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we are proud to be a leader in diversity and inclusion.
**How to Apply**
If you are a motivated and results-driven professional who is passionate about driving business growth and fostering collaborative partnerships, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you!
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