Seasonal Sales Center Representative – Part-Time

Job Description: • Responds to all incoming telephone call for Company-wide inquiries • Sets reservations and holds by working with customers needs/demands • Answers inquiries by clarifying desired information; researching, locating, and providing information • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems • Fulfills requests by clarifying desired information; forwarding requests to facility/management appropriately • Assists customers with any technical issues experienced with website • Maintains call center database by entering information into company programs • Effectively communicates with management and fellow associates • Regular worksite attendance in accordance with Companys Attendance Policy is required for this position • Other Duties As Assigned Requirements: • High School Diploma is required • Some college is preferred • Previous tele sales experience a plus, but not required • 2 years prior Call Center experience required • Retail sales and marketing experience is preferred but not required • Successful record of accomplishment of sales and marketing skills in the self-storage or retail industry is preferred but not required • Ability to pay close attention to detail • Bilingual (English/Spanish) skills are a plus to better support our diverse customer base • Excellent interpersonal, written, and oral communication skills • Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections • Possess the eagerness and work ethic to succeed in a customer service environment; a motivated self-starter • Professional and friendly attitude and ability to quickly develop a rapport with customers over the phone • Ability to learn and navigate new software • Ability to type 30 wpm+ Benefits: • Generous Paid Time Off offered earn 6 days per year at the start of your hire date • Paid On-going Professional Development & Training • 401(k) Plan with employer match • Rewards & Recognition (Managers Quarterly & Yearly Outstanding Achievement Awards, Core Values Award, Years of Service & Wall of Fame) • Huge Potential for Career Mentorship, Growth and Advancement • Great Office Hours • Recognition of Hard Work and Exemplary Performance through numerous compensation practices • Discretionary bonus based on several factors including property performance Apply tot his job Apply To this Job