Axiom Connected is redefining the service experience in the automotive F&I space, focusing on collaboration and continuous improvement. The Sales Support Specialist plays a critical role in supporting the Sales team by ensuring a seamless experience for both internal partners and external customers.
Responsibilities
- Support the Sales team with day-to-day administrative and operational tasks
- Review, process, and manage agreements and documentation with a high level of accuracy
- Compile and distribute reports, production data, and supporting materials
- Respond to internal and external inquiries in a timely and professional manner
- Collaborate with multiple departments to gather information and resolve issues
- Ensure timely delivery of paperwork and projects to meet business needs
- Create spreadsheets, comparisons, and supporting documents as needed
- Maintain organized records and ensure data accuracy across systems
- Assist with process improvements to enhance efficiency and service delivery
Skills
- Bachelor's degree preferred or equivalent work experience
- Experience in sales support, sales operations, or administrative roles
- Strong organizational skills with high attention to detail
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment
- Excellent verbal and written communication skills
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Ability to work independently while also collaborating across teams
- Experience in the automotive or F&I industry
- Prior experience in an office or customer service-focused environment
- Strong problem-solving skills and ability to adapt quickly
- High level of initiative, urgency, and reliability
- Demonstrated ability to build positive working relationships
Benefits
- Comprehensive Benefits Package, including Medical, Dental, Vision, and Ancillary Policies.
- 401(k) Retirement Plan with a 5% company match.
- Paid Time Off Accrual Plan starting with 15 days for new hires’ first two years of service.
- Paid Holidays & Floating Holidays.
- Casual Dress Code.
- Free Roadside Assistance.
- Education Reimbursement.
- Childcare Reimbursement.
- Paid Parental Leave.
- Career Advancement Opportunities.
- Company-sponsored outings and events.
Company Overview
Axiom Connected is an information technology company that provides digital transformation of vehicle protection and maintenance solutions. It was founded in 2019, and is headquartered in O Fallon, Missouri, USA, with a workforce of 51-200 employees. Its website is https://axiomconnected.com/.