Sock Club is a company that designs and manufactures custom socks for clients like Google and Whataburger. They are seeking a Sales Support Representative to manage sales opportunities, support the order and design process, and ensure a seamless client experience.
Responsibilities
- Manage and maintain sales opportunities in HubSpot, ensuring records, contacts, and notes are accurate and up to date
- Support the order and design process by creating design requests, coordinating revisions, and communicating status updates across teams
- Build quotes, create order carts, and process purchase orders to help move deals from sale to production
- Partner with Operations to coordinate production timelines, change orders, product inquiries, and other order-related requests
- Manage sample requests and tracking communications to support a seamless client experience
- Act as the operational backbone for Account Managers, proactively identifying issues and keeping deals moving forward
Skills
- 1+ years of experience in a customer-facing or team support role (retail, hospitality, and office support all count)
- Excellent communication and coordination skills
- Strong multitasking and prioritization capabilities
- A keen attention to detail and a genuine enjoyment of organization and keeping multiple moving pieces on track
- Comfortable working in CRM platforms such as HubSpot with the ability to learn new software and processes as the business evolves
- A bachelor's degree
Benefits
- Open PTO policy
- Health, dental, and vision benefits package
- 401K Match
- Casual and upbeat office environment
- Hybrid work week: In office Tuesday-Thursday. Cannot be fully remote.
Company Overview
The finest American made socks delivered once a month. It was founded in 2012, and is headquartered in Austin, Texas, USA, with a workforce of 11-50 employees. Its website is https://www.sockclub.com.