Melio is a fast-growing B2B payment platform in the US, focused on helping small business owners streamline their payment processes. The Sales Development Representative will play a vital role in driving growth by initiating new business conversations and qualifying prospective clients through targeted outreach.
Responsibilities
- Conduct high-volume, targeted outbound activities including cold calls, personalized emails, and LinkedIn outreach to engage prospects who are not yet familiar with Melio
- Utilize provided lists and conduct independent research to identify SMB businesses that align with our Ideal Customer Profile (ICP) and pinpoint key decision-makers within those organizations
- Engage prospects in discovery conversations, effectively qualify their needs and pain points, and successfully book introductory meetings for our SMB Account Executives
- Work closely with your assigned Account Executives and Sales leadership to develop, refine, and execute outbound strategies, adjusting tactics based on performance and market feedback
- Ensure a seamless and effective transition of qualified opportunities to Account Executives, providing comprehensive context to maximize conversion rates
- Consistently meet and exceed daily, weekly, and monthly activity and meeting-set targets, directly contributing to Melio's revenue pipeline
- From time to time, assist with various initiatives such as event preparation and follow-up, targeted call blitzes, and other revenue-driving projects
- Maintain accurate and up-to-date records of all prospecting activities and customer interactions within Salesforce, contributing to a data-driven approach to performance improvement
Skills
- 1+ year of dedicated experience in an Outbound Sales Development or Business Development Representative role, with a proven track record of successful cold outreach (cold calling, email, LinkedIn)
- Demonstrated ability to identify target prospects and key decision-makers within a given territory
- Experience conducting high-volume, consistent outbound activities while maintaining quality and personalization
- Strong verbal and written communication skills, with the ability to articulate value propositions clearly and handle objections effectively
- A results-oriented mindset with a strong drive to meet and exceed targets
- Familiarity with CRM software (preferably Salesforce) and sales engagement tools (e.g., Outreach, SalesLoft)
- Ability to work collaboratively with Account Executives and adapt to evolving sales strategies
- Resilience and a positive attitude in the face of challenges, with a strong desire to learn and grow in a sales career
- Fintech, SaaS, or startup experience is a plus, demonstrating an ability to thrive in a fast-paced environment
- Experience in the payments or SMB market
- Familiarity with sales methodologies
- Proven ability to leverage data to improve prospecting effectiveness
Benefits
- Competitive compensation packages: We strive to make each and every employee feel valued and appreciated.
- Medical, Dental, and Vision: We offer generous and highly competitive plans with up to 100% employer-paid coverage, FSA and HSA.
- 401K matching: Feel the investment of working at a high-growth company.
- Wellness: We take a holistic approach to wellness at Melio with a focus on providing financial, physical, emotional, social, and community support for our employees.
- Time Off: Time to rest and recharge is a priority for us. We offer competitive vacation time, sick days, holidays, parental leave and wedding days to allow you to take the time you need, when you need it.
- Food perks: Enjoy our fully stocked kitchens, along with a weekly Seamless stipend and plenty of catered meals each week.
- Office culture: Thrive in our collaborative offices in New York City or Denver, in a hybrid working environment. We are dog friendly as well!
- Growth and development: Lean on the diverse team to foster professional and personal growth through workshops, mentorship programs, and team building activities.
Company Overview
Melio is a fintech company that delivers a digital accounts payable and receivable platform tailored for small and medium-sized businesses. It was founded in 2018, and is headquartered in New York, New York, USA, with a workforce of 501-1000 employees. Its website is https://www.meliopayments.com.