Job Summary:
The Sales Development Representative (SDR) plays a critical role in driving pipeline growth by identifying, qualifying, and engaging prospective customers for Crown Bioscience’s pre-clinical and translational research services. This role works closely with Inside Sales, Business Development (BD), and Marketing to support territory strategy, event-driven outreach, and inbound lead response.
The ideal candidate is curious, coachable, detail-oriented, and motivated to build a career in life sciences sales.
Responsibilities:
Lead Generation & Qualification
Prospect and qualify new opportunities within assigned territories and account segments
Respond to inbound leads in a timely and professional manner, including AI-generated leads (e.g., chat, web, campaigns)
Conduct initial discovery conversations to understand customer needs, research focus, and buying timelines
Route qualified opportunities to the appropriate BD or Inside Sales partner
Outbound & Account Development
Support outbound prospecting efforts aligned to territory plans and priority accounts
Build targeted contact lists using tools such as LinkedIn Sales Navigator, SciLeads, and CRM data
Engage prospects via email, phone, LinkedIn, and event follow-up
Support strategic initiatives such as win-back campaigns, sleeping accounts, and onshore/offshore positioning
Event & Campaign Support
Assist with lead capture and follow-up for major scientific conferences and industry events
Execute marketing campaigns with clear messaging and calls to action
Track engagement and outcomes in Salesforce and marketing systems
CRM & Reporting
Maintain accurate and up-to-date records in Salesforce
Log all activities, leads, and opportunities according to process guidelines
Assist with pipeline tracking, territory reviews, and reporting as needed
Qualifications & Experience
Required
Bachelor’s degree in life sciences, business, or related field (or equivalent experience)
1–3 years of experience in sales, business development, or customer-facing roles
Strong written and verbal communication skills
Comfort working in a fast-paced, metrics-driven environment
Ability to learn scientific concepts and articulate value propositions clearly
Preferred
Experience in life sciences, CRO, biotech, pharma, or research tools
Familiarity with Salesforce, HubSpot, or similar CRM platforms
Experience supporting trade shows or scientific events
Interest in pursuing a career path toward Inside Sales or Business Development
Key Skills & Attributes
Strong organizational and time-management skills
Curious mindset with a desire to learn science and customer workflows
Coachable and open to feedback
Comfortable working cross-functionally with Sales, Marketing, and Operations
High attention to detail and follow-through
Crown Bioscience is committed to a diverse and inclusive workplace. Crown Bioscience is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.