Note: The job is a remote job and is open to candidates in USA. Concentrix is a global technology and services leader that powers the world’s best brands. The Head of Clinical Services will be instrumental in designing and driving the go-to-market strategy for their newly launched clinical services capability, focusing on building strategic solutions and establishing market credibility.
Responsibilities
- Design and execute the go-to-market strategy for clinical services, ensuring alignment with broader business objectives
- Bring SME-level knowledge to clinical GTM design, helping develop scalable and competitive offerings tailored to client needs
- Identify key industry trends, market dynamics, and competitor positioning to inform strategic decisions and refine clinical practice capabilities
- Serve as a credible industry voice, participating in industry events, conferences, and webinars to enhance the visibility and credibility of our clinical solutions
- Act as the solution lead for clinical services, equipping sales teams with tailored strategies, materials, and insights to engage prospective clients effectively
- Support sales efforts by participating in client meetings and pitches, ensuring a credible and knowledgeable presence in clinical discussions
- Focus on driving deal flow by helping secure meetings with key stakeholders in the healthcare payer/provider space
- Collaborate with sales teams to develop strategies and messaging that resonate with target clients, emphasizing designing and building clinical solutions rather than simply selling
- Provide strategic input into the design and build of clinical services, ensuring offerings are innovative and aligned with market demands
- Integrate technology and analytics into the design of clinical solutions to enhance scalability, efficiency, and competitiveness
- Work cross-functionally with operational teams to ensure that client engagements are seamlessly transitioned from design to delivery, but with minimal direct operational involvement
- Develop and execute strategies to position our clinical services competitively, focusing on differentiation in the marketplace
- Engage in thought leadership by contributing to whitepapers, panels, or industry discussions that highlight our expertise and solutions
- Define and track key metrics to measure success, including the number of industry events attended, the quality and quantity of client engagements, and the impact on deal flow
- Collaborate with leadership to establish benchmarks for growth and market presence, providing regular updates on progress
Skills
- Bachelor's degree in Healthcare Administration, Business, or a related field
- Proven experience and deep understanding of the U.S. healthcare payer/provider landscape, preferably including experience designing, scaling, and operationalizing clinical engagements
- Demonstrated expertise in GTM strategy design for clinical services, including solution leadership and market positioning
- Strong understanding of the intersection of clinical services and technology, with experience incorporating tech solutions into clinical practice design
- Master's degree preferred
Benefits
- Medical, dental, and vision insurance
- Comprehensive employee assistance program
- 401(k) retirement plan
- Paid time off and holidays
- Paid learning days
Company Overview