Note: The job is a remote job and is open to candidates in USA. IMG (International Medical Group) is one of the world's top International Medical Insurance companies, dedicated to providing peace of mind for travelers. The UX Designer role involves creating intuitive websites and user experiences that align with customer needs and business objectives.
Responsibilities
- Conduct and synthesize user research (interviews, usability testing, surveys, analytics)
- Develop user personas, journey maps, and experience flows
- Identify usability issues and opportunities based on user insights and data
- Create wireframes, prototypes, and interaction models at varying fidelity levels
- Design end‑to‑end user experiences for new features and existing workflows
- Establish and refine information architecture and navigation models
- Ensure designs align with accessibility standards (WCAG 2.1+) and inclusive design principles
- Collaborate with product, engineering, and QA teams throughout the design lifecycle
- Translate requirements into clear, developer‑ready design specifications
- Participate in design reviews, daily stand-ups, sprint reviews, and stakeholder presentations
- Support implementation and validate designs through post‑release testing
- Contribute to and maintain design systems, patterns, and UI guidelines
- Ensure consistency across products and platforms
- Advocate for UX best practices across teams
- Use browser developer tools to inspect, troubleshoot, and correct UI issues
- Review and modify HTML/CSS provided by developers to ensure accuracy with design specifications
- Demonstrate a mindset that bridges both design and development, balancing user experience understanding with technical know-how
Skills
- 3 + years of professional UX design and front-end development experience
- Strong portfolio demonstrating user‑centered design thinking and problem solving
- Proficiency with design and prototyping tools (e.g., Figma, Sketch, Adobe XD)
- Experience designing responsive web applications and/or mobile experiences
- Understanding of accessibility standards and inclusive design practices
- Strong communication and collaboration skills
- Undergraduate degree in UX Design, Human‑Computer Interaction, Psychology, Graphic Design, or a related field (or equivalent experience)
- Familiar with UX industry standards and trends
- Familiarity with usability testing tools and analytics platforms
- Experience designing for enterprise, regulated, or data‑heavy application
- Experience with Visual Studio, VS Code, and Git is a plus
- Experience working in Agile/Scrum environments
- Experience using Agile project management tools (e.g. Azure DevOps or Jira)
Benefits
- Comprehensive benefits package including Medical / RX / Dental / Vision / Life insurance
- 401k Plan with company match
- Paid Time Off andCompany Paid Holidays
- Free employee parking
- Casual dress environment
- Tuition reimbursement plan
Company Overview
IMG, a SiriusPoint company, is an award-winning global insurance benefits and assistance services company that has served millions of members worldwide since its founding in 1990. It was founded in 1990, and is headquartered in Indianapolis, Indiana, USA, with a workforce of 501-1000 employees. Its website is https://www.imgeurope.co.uk/index.aspx.