Note: The job is a remote job and is open to candidates in USA. UST HealthProof is a mission-driven company that transforms lives through technology. They are seeking a highly technical and hands-on Technical Project Manager to lead a team in managing end-to-end networking upgrades for a leading healthcare provider in the US.
Responsibilities
- Lead and manage the networking upgrade team, ensuring projects are delivered on time, within scope, and within budget
- Develop detailed project plans for networking upgrades, including timelines, milestones, and resource allocation, and ensure successful execution
- Utilize your technical background to understand project requirements and provide technical guidance to the team
- Work as a hands-on technologist when needed, applying technical skills and experience in the development and delivery of upgrade solutions following established methodologies, processes, and practices
- Plan and manage networking upgrades, including data at rest and in motion encryption, DB2 hardware upgrades, and sandbox refactoring
- Assess the impact of upgrades on existing systems and processes, and develop strategies to mitigate any negative effects
- Provide technical expertise in database upgrades, ensuring minimal disruption and optimal performance
- Communicate effectively with stakeholders, including clients, team members, and senior management, to ensure project alignment and transparency
- Collaborate effectively with interfacing projects, navigating solutions to issues with a win-win approach
- Maintain positive and constructive working relationships with all stakeholders
- Identify potential project risks and develop mitigation strategies to ensure project success
- Oversee the quality assurance process, ensuring that all deliverables meet the required standards and specifications
- Foster a collaborative and productive team environment, providing guidance and support to team members
- Ensure comprehensive project documentation, including project plans, status reports, and post-project evaluations
- Identify opportunities for process improvements and implement best practices to enhance project delivery
- Develop and implement training programs to ensure that team members and stakeholders are well-prepared for networking upgrades
Skills
- Bachelor's degree in computer science, information technology, or a related field
- Strong background and deep understanding of the healthcare industry
- Strong background in data management and data warehousing projects, with familiarity with data warehousing and ETL tools, preferably Ab Initio
- Strong knowledge of project management methodologies (e.g., Agile, Scrum, Waterfall)
- Proficiency in project management tools (e.g., JIRA, Microsoft Project)
- Working knowledge of UNIX systems and databases (e.g., DB2, Postgres)
- Expertise in planning and managing networking upgrades, including data encryption and hardware upgrades
- Ability to assess the impact of upgrades and develop mitigation strategies
- Experience in developing and delivering training programs related to networking upgrades
- Excellent leadership and team management skills
- Strong facilitation skills, driving business experts to decisions and technical teams to solutions
- Strong analytical and problem-solving abilities
- Exceptional written and verbal communication skills
- Effective documentation and reporting skills
- Proficient in English for communication purposes
- Open and honest communication with peers and management regarding project timelines, issues, and concerns
- Assertiveness in presenting ideas, project scope, and timelines
- Strong ability to manage difficult stakeholders and navigate complex situations
- Minimum 10 years of IT industry experience, including application system design and implementation
- Experience in managing ETL and data warehousing projects
- Experience in the healthcare industry, including knowledge of medical and prescription claims processing, healthcare enrollments, and provider operations
- Experience in managing projects with multiple release streams, including soliciting business priorities, organizing scope into releases, building roadmaps, managing scope changes, and communicating with leadership and technical teams
- Experience in managing projects that handle PHI (Protected Health Information) and PII (Personally Identifiable Information) and sensitive data
- Experience managing technical estimates, including estimation planning and managing the technical team to deliver estimates
- Experience in building a culture of continuous improvement, identifying opportunities for project/program technical delivery improvements, including process improvements, quality management improvements, knowledge sharing/management improvements, collaboration tool improvements, and program reporting tool improvements
- Knowledge of business intelligence and analytics tools such as Cognos or Tableau
- Awareness of security standards in data handling
- Master's degree in computer science, information technology, or a related field
Benefits
- Full-time, regular employees accrue a minimum of 10 days of paid vacation per year
- Receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- 10 paid holidays
- Eligible for paid bereavement leave and jury duty
- Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Eligible for medical, dental, and vision insurance
- Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits
- Regular employees may purchase additional voluntary short-term disability benefits
- Participate in a Health Savings Account (HSA)
- Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines
- Benefits offerings vary in Puerto Rico
- Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Part-time employees are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching
- Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- Full-time temporary employees are eligible to participate in the Company’s 401(k) program with employer matching
- Full-time temporary employees and their dependents residing in the US are eligible for medical, dental, and vision insurance
- Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year)
- All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws
Company Overview
Company H1B Sponsorship