Note: The job is a remote job and is open to candidates in USA. Stripe is a financial infrastructure platform for businesses, seeking a Technical Program Manager in the Infrastructure team. This role involves driving large-scale technical programs across Stripe's core infrastructure, requiring collaboration with various teams to solve complex problems and implement scalable solutions.
Responsibilities
- Work with teams across the organization to understand pain points in their infrastructure usage to find common ideas and work to create solutions that span multiple domains
- Define and produce high-quality written proposals, communications, and documentation
- Execute on technical programs that require deep systems and engineering-level knowledge
- Partner with Engineering Managers, Tech Leads, Engineers, and other Technical Program Managers to define, scope, and drive large programs to conclusion
- Play a key part in shaping the technical design, predicting technical roadblocks by collaborating with engineers, and identifying trade-offs
- Develop, implement, and iterate on program management techniques, frameworks, and KPIs to achieve goals with well-defined success criteria
- Elevate the execution muscle of engineering teams around you. Train them to be better at delivery where needed
- Help influence peers and stakeholders and build consensus while dealing with ambiguity
- Leverage data and acquired knowledge to drive strategic decisions at an engineering leadership level
- Create widely circulated plans, driving consistency, clarity, and building alignment across teams
- Operationalize and execute critical cross-functional programs spanning multiple engineering organizations for Infrastructure (Developer Infrastructure, Core Infrastructure, Service Infrastructure)
Skills
- 5+ years of software engineering, systems engineering, or technical program management experience
- Experience in core infrastructure such as database, cloud compute, networking, and services
- Understand distributed systems
- Understand cloud architecture
- Excellent problem-solving skills. You digest complex information, distill it, and make recommendations and proposals
- You have a track record of providing program management during all phases of software development from kickoff to launch, demonstrating critical thinking, challenging the norms, and thought leadership
- You have very strong written and verbal communication skills, building strong relationships with stakeholders, teams, and senior leaders around the organization
- You drive internal and external process improvements across multiple teams and functions and bring a wealth of experience, opinions, proposals, and best practices
- Experience operating autonomously and rapidly and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
- Knowledge in software architecture, systems design, and service-oriented architecture
- You're comfortable working in a fast-changing environment as the AI tool chain continues to evolve
- You're comfortable working with geographically distributed teams
- Background in technical program management, in software infrastructure
- Understanding of cloud infrastructure in compute, networking, databases, and service frameworks is a bonus
- Writing and debugging SQL is a plus
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