Note: The job is a remote job and is open to candidates in USA. Monks is a global, digital-first, data-driven operating brand that combines marketing and technology services. As a Technical Product Manager, you will lead cross-functional teams to define and develop product strategies that align with market opportunities and customer needs.
Responsibilities
- Serve as a Trusted Advisor to Our Clients: Build trusting relationships with client stakeholders, providing strategic insight and guidance, serving as the primary point of contact for product-related inquiries, updates and decisions
- Conduct Market, Business and User Research: Conduct thorough market research, competitive analysis, business analysis and/or user interviews to identify opportunities and inform product decisions, translating collected insights into actionable strategies
- Manage Risk: Proactively identify potential risks and challenges that may have an impact on product delivery or performance. Develop contingency plans and mitigation strategies to address these risks effectively
- Display Strategic Leadership: Define and articulate the long-term product vision and strategy in alignment with company goals. Drive product roadmap initiatives that reflect market trends, customer, feedback and business priorities
- Promote Cross-Functional Collaboration: Collaborate closely with Engineering, Design, Delivery and other key participants to ensure successful product development, launch and adoption. Facilitate communication and alignment across diverse teams, ensuring all efforts are focused on accomplishing the product’s vision and satisfying end users needs across product iterations
- Manage the Product Lifecycle: Oversee the entire product lifecycle from ideation through launch and beyond. Define product requirements, prioritize features and manage trade-offs to deliver high-value and high-quality products on time and within budget
- Establish a Metrics Driven Approach: Define key performance indicators (KPIs) and metrics to effectively measure product success. Analyze data to gain insights, identify areas for improvement, and drive iterative enhancements that continuously add value to the product and user experience
- Champion Continuous Improvement: Promote a culture of continuous improvement and innovation within the product team. Encourage experimentation, feedback loops and agile methodologies to drive iterative development and optimization
- Thought Leadership: Stay up to date on industry trends, emerging technologies and best practices in the field of product management. Share knowledge and insights with the team to spark creative solutions and drive excellence
- Provide Mentorship: Foster the professional growth and development of associate and Mid-level Product Managers within the team. Provide constructive feedback, guidance and mentorship to help them succeed in their roles and advance in their careers
- Improve Foundry Processes: Continuously evaluate and refine product management processes, methodologies and tools to enhance team efficiency, effectiveness and collaboration. Implement best practices and standards to guarantee consistent and high quality outcomes across projects and internal initiatives
- Share Knowledge: Promote a culture of knowledge sharing, collaboration and cross-pollination of ideas within the Product Foundry. Encourage team members to share learnings, insights and experiences to foster collective growth and innovation
- Evangelize Leadership in Product Culture: Serve as a champion for a strong product culture within the organization. Promote values such as customer-centricity, experimentation, agility and continuous improvement, inspiring team members to embody these principles in their work
Skills
- 5+ years of professional experience in technological projects related to digital products, software design and/or development
- Proven track record managing the end to end software product lifecycle (building and shipping) of a product or suite of small products with multiple features, complex requirements, diverse stakeholder needs, and a dedicated team
- Understanding of, or experience with, web technologies, technical concepts, software development (coding) and APIs
- Experience leading discovery sessions in which prioritization and requirements elicitation workshops are conducted
- Can quickly ramp up on a new business domain
- Goal-oriented, autonomous and organized; must like teamwork but also who can work independently with minimal supervision to obtain the information needed to perform product management responsibilities
- Strong consulting, communication skills, and ability to establish and maintain a high level of credibility with internal and external partners
- Ability to pitch and articulate value to different audiences
- Experience using agile development methodologies with globally-distributed teams
- Experience using Figma, Miro or other modern collaborative design tools to make or make changes to wireframes and designs
- Experience using Jira or other requirements management tools
- Previous consulting experience
- Knowledge of AI including: LLMs: hands on experience using Gemini, Claude, ChatGPT; MCPs: some familiarity with and/or using, integrating, building MCPs to be used with an LLM and/or Agent; Concepts: RAG, Agents, Agentic AI
- Agile processes certification (Scrum Master or Product Owner)
- Experience mentoring and team building
Benefits
- Excellent, full coverage medical, dental, and vision insurance
- Generous PTO and 15 company-wide holidays
- 401k with company contribution
- Paid parental leave
- Work-life balance with an emphasis on personal well-being
- Career growth in a disruptor space & entrepreneurial opportunities within the Monks network
- A globally diverse & inclusive culture with employee resource groups such as S4 Melanin, Pride.Monks, Cultura.Monks, and more!
- Authentic commitment to DEI efforts and sustainable growth. (Why Sir Martin Sorrell signed The Climate Pledge [here](https://www.adweek.com/agencies/s4-capital-continues-its-ambitious-evolution-by-joining-the-climate-pledge/?utm_content=154645660&utm_medium=social&utm_source=linkedin&hss_channel=lcp-2717758)!)
- This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.
Company Overview