Note: The job is a remote job and is open to candidates in USA. WRS Health is a leading provider of integrated cloud-based EMR and practice management solutions. The Technical Product Manager will act as the bridge between business objectives and technical execution, ensuring high-quality product releases while managing the product lifecycle from concept to launch.
Responsibilities
- Act as the primary contact for major system issues and product-related inquiries
- Gather and document requirements from clients and internal stakeholders
- Manage and prioritize the product backlog, ensuring readiness for development
- Lead Agile ceremonies including sprint planning, sprint reviews, and other team meetings
- Collaborate closely with developers and QA to ensure product quality, accurate implementation, and smooth releases
- Communicate the value of new features to internal teams and clients
- Oversee and mentor the Product Owner team, including goal-setting, project assignments, and performance evaluations
- Maintain internal tools such as developer PTO and assignment trackers
- Handle system certification processes (e.g., ONC, Surescripts, MDToolbox/DEA)
- Ensure ongoing compliance with healthcare regulations and industry standards
- Managed structure and productivity of the manual testing team
- Aligned testing timelines with product delivery schedules
- Provided regular performance feedback
- Directed MIPS Services in line with financial and strategic objectives
- Ensured regulatory compliance and managed escalations
- Coordinated with Reg-ent and leadership, delivered financial reporting, and trained new staff on MIPS-related tasks
Skills
- Proven experience conducting user research and synthesizing insights through user flows, personas, and other methodologies
- Experience in the healthcare or health technology industry related to medical practices
- Demonstrated ability to manage conflicting priorities, distinguish between critical roadblocks and distractions, and make sound decisions under pressure
- Strong data-driven mindset with experience leveraging analytics to inform product decisions
- Proactive and self-motivated, with the judgment to know when to seek guidance
- Extensive experience gathering, documenting, and communicating detailed requirements, including functional, technical, reporting, and data needs
- Exceptional communication skills, with the ability to influence and build consensus across diverse teams and stakeholders
- Deep experience working in Agile environments, breaking down epics into actionable stories, and guiding teams through the software development lifecycle
- Track record of successful technology product design, implementation, and delivery
- Advanced analytical, problem-solving, and critical thinking abilities
- Demonstrated leadership experience, including team management and mentoring
- Proficiency with Jira and cloud-based architectures
- Prior experience in healthcare or healthcare-focused software is considered an advantage
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